Market Associate (SFR)

Are you passionate about the home rental market and looking for a rewarding career? We are currently seeking a Market Associate to join our dynamic team. As a Market Associate, you will have the opportunity to work closely with our Regional Operations Manager and assist with various tasks related to the management of our properties within the local area. This is a great opportunity for someone who is motivated, detail-oriented, and has a genuine interest in the real estate field.

JOB ROLE OVERVIEW

As a Market Associate, you'll assist the Regional Market Operations Manager in providing exceptional resident support and conducting unit inspections for our portfolio of homes. This role involves spending time in the field, conducting inspections for move-ins, move-outs, renewals, and violations, alongside assisting with leasing, renewals, rent collections, eviction management, and general administrative tasks related to resident operations.

FIELD RESPONSIBILITIES

The Market Associate will represent Brick & Vine to our future and current residents by preparing properties marketing, leasing vacant homes, performing resident onboarding activities, and inspecting occupied homes as needed. These tasks will REQUIRE travel throughout the market using a personal vehicle (mileage reimbursement is available)

• Represent Brick & Vine to prospective and current residents by marketing properties, leasing vacant homes, and performing resident onboarding activities.
• Conduct inspections of vacant homes, ensuring they meet rental standards and are show-ready.
• Perform light cleaning and maintenance tasks as needed to enhance property appeal.
• Attend utility, housing authority, and municipality inspections.
• Deliver resident notices, including those for unpaid rent or violations.
• Conduct move-in orientations and inspections for new residents.
• Performance of quarterly and annual occupied inspections, as required.

OFFICE RESPONSIBILITIES

The Market Associate represents Brick & Vine to all prospective and current residents and is responsible for creating positive impacts to the resident experience.

• Review and process inbound physical mail and email.
• Communicate with other property management team members regarding project completion status and inspections.
• Ensure compliance with local, state, and federal laws governing real estate and leased properties.
• Assist peers where necessary.

GENERAL RESIDENT MANAGEMENT

• Build positive relationships with prospective and current residents, by responding and resolving resident inquiries promptly.
• Coordinate and schedule occupied property inspections.
• Provide inbound resident support for phone inquiries and virtual appointments.
• Coordinate and schedule inspections with residents prior to moveout.
• Tracking and resolving local municipal or HOA violations.

RENT COLLECTIONS RESPONSIBILITIES

• Handle inbound collection calls and complete outbound calls to residents with past due balances.
• Negotiate payment arrangements and monitor payment agreements.
• Review ledger adjustments and chargebacks.
• Develop creative contact strategies to maximize successful rent payments.

EVICTION PROCESSING RESPONSIBILITIES

• Assist with and review filings for evictions for accuracy, ensuring compliance with state statutes.
• Monitor the progress and timeline to completion of evictions, maintaining compliance with state statutes.
• Attend market eviction hearings on behalf of the company and work closely with local eviction attorneys.
• Provide weekly and monthly reporting on the status of evictions.
• Assist with resident/attorney escalations as needed.

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

OPPORTUNITY HIGHLIGHTS:

• Certification Assistance: Sales Associate Real Estate License
• Monthly Leasing & Renewal Bonus Opportunities (License Required)
• Mileage Reimbursement for Business Travel
• Contribute to new operational strategies within a developing company
• Work with a collaborative, dynamic team with growth potential
• Gain valuable experience to multiple software systems used within the industry

BUSINESS TRAVEL REQUIREMENTS

Travel of a local nature (within 150 miles) is required. Employees are reimbursed for the approved use of their personal automobile on official company business. Individuals who are required to use their personal automobiles for business travel must provide evidence of liability insurance coverage as well as evidence of and maintenance of a valid driver’s license upon hire and in accordance with company policy.

SCHEDULE AND COMPENSATION

This full-time position typically operates Monday to Friday, 8:00 am to 5:00 pm, with additional hours as needed, including evenings, weekends, and holidays. Must be able to work evenings and weekend hours and be available for on-call status, as needed.

PHYSICAL REQUIREMENTS

• Bending, kneeling, and standing during inspections
• Lifting up to 20 pounds
• Standard vision and hearing
• Other physical requirements as needed

OTHER REQUIREMENTS FOR SUCCESS

• Associate degree or 2 years of experience in property management
• Valid driver’s license and reliable transportation
• Real Estate License: Sales Associate (active or obtained within first 90 days)
• Intermediate Proficiency with Microsoft Office
• Knowledge of property management principles and laws governing real estate
• Ability to multitask through calls, correspondence, and cases

ABOUT OUR COMPANY

Brick and Vine is a property management firm actively acquiring and managing workforce housing properties in multiple markets throughout the United States. We are a tech-focused, socially conscious team backed by a $1bn AUM Bay Area investment manager and led by veterans of multiple industries including single-family rentals, venture-backed fintech startups, private equity, and institutional fixed-income investment. Our mission is to add value to real estate and create solid investor returns, while offering affordable workforce housing to an underserved segment of residents. People are our ultimate asset, and we are looking for those who are technically savvy, exceptional in their area of expertise, and seeking an opportunity to build, not just contribute to an organization.

If you are looking for an exciting employment opportunity, we are the employer for you! We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All hires are subject to a background check and some roles cannot be held by persons with specific criminal offenses.

Job Type: Full-time

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 38 – 45 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Property management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• Real Estate License (Preferred)

Ability to Commute:

• Lancaster, CA 93534 (Required)

Ability to Relocate:

• Lancaster, CA 93534: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24