Billing Coordinator

Job ID:

Location:

Department:

Open Date:

Pay Type:

Job Function:

Job Description:

Bricker Graydon | Billing Coordinator

Cleveland, OH | Hybrid Schedule (1 day in office)

At BRICKER GRAYDON LLP, we strive to provide a firm culture that promotes inclusivity and fosters a positive work environment built on the foundation of respect.

We value and recognize the unique strengths, experience, and character our team members bring to our culture. There is a wealth of great things to say about working at Bricker Graydon, but the driving factor behind the firm’s success is the outstanding and diverse group of people who work here. Our attorneys and staff define our firm and are the reason we succeed every day. Bricker Graydon is a place where YOU belong.

We are currently seeking two Billing Coordinators to join our team in our Cleveland, OH office.

GENERAL DESCRIPTION: Responsible for assisting with initiation and implementation of all the monthly billing processes for our clients, including processing and distribution of monthly pre-bills and preparing client invoices. Success in this role will be measured by the accuracy and timeliness of billing processes, the ability to handle high volumes of invoices efficiently, and the effectiveness of communication with attorneys and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with all functions related to processing and distributing monthly paperless prebills.
• Modify, edit, transfer, and split time and cost entries as directed.
• Reporting and ensuring rates are accurate.
• Perform job responsibilities with a high level of customer service focus, ensuring clear and concise communication.
• Compile necessary back-up documentation per client billing guidelines.
• Acquire and maintain proper approval documentation.
• Print, email, and electronically submit client invoices.
• Responsible for responding to inquiries from legal assistants and attorneys regarding billing.
• Maintain contact with attorneys, staff, and clients and maintain confidentiality of clients and firm matters.

ADDITIONAL RESPONSBILITIES:

• Obtain strong knowledge of your assigned attorneys and their expectation for billing.
• Process prebills within 2-3 days of receiving them from your attorney.
• Effective and timely communication to all billing inquiries.
• Provide customized assistance and guidance to individuals regarding billing requests.
• Demonstrate flexibility by adapting to changes in priorities and work assignments.
• Utilize resources available to you when working through new challenges that come with billing requests.
• Continually think of ways that you and the team can operate more efficiently and improve current processes.
• Take ownership and initiative of your role, work, and personal growth.

EDUCATION/EXPERIENCE:

• Associate degree or combination of education and commensurate work experience required.
• 3-5 years of Billing Coordinator experience required, preferably within a law firm or professional services firm.
• Proficient in Excel, Outlook, Microsoft Word, Aderant, ITimekeep, Prebill Manager and Apollo (or similar software).

KNOWLEDGE / SKILLS / ABILITIES:

• Maintain accuracy, remain detail-oriented, and produce quality work under tight deadlines.
• Strong analytical and critical thinking skills.
• Computer proficient with experience and working knowledge of Excel, Outlook, and MS Word required.
• Takes initiative of managing and completing multiple priorities in a fast-paced environment.
• Proactive thinker with excellent troubleshooting, problem resolution, and follow-through skills.
• Excellent interpersonal, verbal and written communication skills.
• Excel at building and maintaining strong relationships with a diverse group of attorneys, clients, staff, and outside contacts.
• Excellent organizational skills including record keeping, data collection, and system information.
• Collaborates well with others in a team-oriented environment while also thriving with independent work.
• Strong experience with reading, writing, grammar, spelling, punctuation, proofreading, and formatting.

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

We offer a full benefits package, including paid family leave and a generous firm 401(k) contribution. If you are interested in becoming a member of our team, please visit our careers page on our website at www.brickergraydon.com to complete our online application.

We are an Equal Opportunity Employer. All qualified applicants are welcome without regard to gender, gender identity or gender expression, sexual orientation, race, ethnicity, or cultural identity, national origin, religion, age, veteran status, genetics or disability. Women, minorities, LGBTQ , veterans and individuals with disabilities are encouraged to apply.