Receptionist

Job ID:

Location:

Department:

Open Date:

Pay Type:

Job Function:

Job Description:

Bricker Graydon

Receptionist

Cincinnati, OH | On-Site | Full-Time: Monday-Friday (8AM-5PM)

At Bricker Graydon LLP, we are committed to fostering a firm culture rooted in inclusivity, collaboration, and mutual respect.

We deeply value the unique strengths, experiences, and perspectives that each team member brings. While there are many great reasons to build a career at Bricker Graydon, the true driving force behind our success is our people. Our attorneys and professional staff define who we are—and they are the reason we thrive each day. At Bricker Graydon, you belong.

We offer a comprehensive benefits package, including medical, vision, and dental insurance, 401(k) with employer match, life insurance, firm paid short and long-term disability, parental leave, an HSA with employer contribution, flexible spending accounts, flexible work schedules, competitive paid time off, and more.

We are seeking a full-time, fully onsite Receptionist (also known as Front Desk Associate) to join our team.

GENERAL DESCRIPTION:

Bricker Graydon is seeking a Receptionist to join our Office Services Team, in Cincinnati, OH. This individual will help create a warm, inviting experience for guests, clients, and internal employees. Performance of responsibilities may require communication with partners, attorneys, clients, staff, vendors and others, and therefore, incumbents must possess excellent customer service skills, strong communication skills and exceptional problem-solving skills, and the ability to work with individuals at all levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES: “Essential functions” are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Greet and direct Bricker Graydon visitors, while providing a warm, positive experience.
• Determine the purpose of each person’s visit and directs/escorts them to the appropriate location.
• Notify internal team members when visitors arrive.
• Respond to visitors’ questions via phone, email, and in-person communication.
• Monitor security and communication systems.
• Follow company procedures and policies appropriately to ensure we are upholding a safe, efficient environment.
• Ensure all mail and packages are signed for and delivered to the appropriate employee.
• Create, maintain, and update conference room schedule.
• Build strong, professional relationships with individuals who work at Bricker Graydon.
• Work with Facilities Department to resolve any building issues.
• Assist our Office Services team with additional projects and responsibilities as needs arise.

POSITIONS SUPERVISED:

None

EDUCATION:

• High school diploma or GED required.

MUST-HAVE EXPERIENCE:

• 2 years of Reception experience.
• Proficient in Microsoft Office software (Outlook and Word).

NICE-TO-HAVE EXPERIENCE:

• Experience working within a law firm.

KNOWLEDGE / SKILLS / ABILITIES:

• Effective written and verbal communication skills via phone, email, and in-person interactions.
• Professional, warm, and inviting when communicating with visitors, clients, and staff.
• Strong time-management and organizational skills, with great ability to multi-task.
• Ability to prioritize responsibilities effectively and adapt quickly when new priorities arise.
• High attention to detail and quality focused.
• Quickly pick up on new processes, procedures, and technology.
• Natural problem-solving abilities, especially while thinking on the spot.
• Outstanding typing, spelling, proofreading and grammatical skills.
• Prolonged periods of sitting at a desk.

OTHER REQUIREMENTS:

• May work flexible hours as necessary.

Bricker Graydon offers a full benefits package, including paid family leave and a generous firm 401(k) contribution. If you are interested in becoming a member of our team, please visit our careers page on our website at www.brickergraydon.com to complete our online application.

We are an Equal Opportunity Employer. All qualified applicants are welcome without regard to gender, gender identity or gender expression, sexual orientation, race, ethnicity, or cultural identity, national origin, religion, age, veteran status, genetics or disability. Women, minorities, LGBTQ , veterans and individuals with disabilities are encouraged to apply.

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.