What are the responsibilities and job description for the Customer Service Associate position at Brickman's Ace Hardware Upper West Side?
We are a neighborhood Ace Hardware store in search of dedicated Customer Service Associates to join our team. If you're committed to providing exceptional service and enjoy working in a customer-oriented environment, we invite you to apply.
Key Requirements:
• Retail Experience: Previous experience in a retail environment, general labor, and customer service is valuable.
Customer Service Excellence: Exceptional customer service skills are essential.
• Team Player: Capable of working harmoniously within a team and engaging positively with customers.
• Organizational Skills: Strong organizational abilities and multitasking skills to ensure efficient store operations.
• Versatility: Willingness to learn and contribute to all areas of the store, including pricing, stocking, marking, and bagging merchandise.
• Attendance: A consistent and punctual attendance record is required.
• Basic Computer Knowledge: Basic computer skills are preferred.
• Flexible Availability: Must have flexible availability, including evenings, weekends, and holidays.
• Physical Stamina: Ability to handle a physical workload, including lifting heavy items over 50 lbs.
• Training: All employees will be required to complete orientation and training.
Key Responsibilities:
• Customer Engagement: Greet customers warmly and provide assistance, including helping them navigate the store layout and locate products.
• Product Knowledge: Continuously expand your product knowledge to assist customers effectively.
• Communication: Answer calls and pages promptly to assist customers efficiently.
• Store Operations: Assist in pricing, stocking, marking, and bagging merchandise, as well as unloading deliveries.
• Adaptability: Be ready to perform any other duties as assigned by store management.
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Salary : $15
