What are the responsibilities and job description for the Property Manager position at BRICKSTONE AT WOODLAWN LLC?
SUMMARY
The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the property's value. Property Manager must embrace the concepts of Leadership, Group Responsibility and Servant Leadership.
Position Responsibilities:
- Demonstrate ability to understand financial goals and operate assets in owners’ best interest in accordance with the Policies & Procedures Manual.
- Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Analyze monthly performance and budget projections, discuss strategies with the Regional Property Manager, and complete annual asset business plans and budget forecasts.
- Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
- Generate necessary legal action, documents, and processes in accordance with State and Company guidelines.
- Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
- Ensure that A/P invoices are submitted to the corporate office for payment and handle petty cash and all funds.
- Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
- Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
- Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
- Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
- Ensure that all service requests are recorded and communicated appropriately to maintenance.
- Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel.
- Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
- Respond to residents' needs and coordinate with staff to resolve problems.
- Represent the company in a non-lawyer capacity for scheduled hearings.
- Maintain positive relationships and high retention levels with all residents through carefully implemented tenant nurturing plans.
Qualifications:
- A minimum of 3 years’ experience in onsite property management, including leasing and bookkeeping knowledge.
- High school diploma or equivalent is required. Bachelor’s degree is preferred.
- Excellent interpersonal communication skills, including the ability to motivate and lead a team.
- Proficiency in Microsoft Office (Word, Excel).
- Exposure to property management software and accounting software.
- Ability to review, understand and report financial information.
- A comprehensive understanding of marketing techniques and budgeting.
- Able to multitask and meet deadlines in a timely and organized manner.
- Must be able to work a flexible schedule, including weekends.
- Must be able to tour the community with clients, which includes walking the property and climbing stairs.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
