What are the responsibilities and job description for the Operations Supervisor for Boating Company position at Bridge Marina Inc?
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
About the Role: Bridge Marina is seeking an Operations Supervisor to oversee and support our Boating Club, Boat rentals, dock slips, and marina facilities in Lake Hopatcong. This role is at the heart of our operations, ensuring a smooth and exceptional experience for our guests while supporting and guiding our team.
During the boating season, you’ll coordinate and oversee daily activities to support boating club members, rental guests, and slip customers, ensuring fleet readiness, safety, and top-tier service. You’ll also assist with team development, guest relations, and operational execution. In the off-season, your focus will shift to system enhancements, fleet maintenance, marina improvements, and guest development efforts aimed at ensuring smooth operations for the subsequent season.
This role offers the best of many worlds—a dynamic, summer season spent outdoors on the water and a structured, project-based off-season that allows for growth and company development. If you enjoy working with boats, leading a team, and creating a seamless experience for guests, this could be the perfect role for you.
Primary Responsibilities
Guest & Team Engagement
- Provide care and support to guests and teammates, ensuring a safe, fun, and rewarding experience.
- Communicate with guests to understand current and future needs, providing recommendations and solutions to enhance their experience.
- Assist in training and developing team members to align with Bridge Marina’s guest service standards.
Operations & Facility Oversight
- Oversee daily, weekly, and seasonal maintenance, safety, and administration of our fleet, marina facilities, and equipment.
- Lead and oversee boat preparation, cleaning, safety checks, launching, and dock operations.
- Support and lead general marina operational tasks, maintenance projects, and seasonal transitions.
- Ensure the marina, fleet, and facilities remain safe, clean, organized, and operationally effective.
Scheduling & Leadership
- Schedule daily activities and oversee the operations team.
- Lead and support teammates to ensure fast, friendly, and safe service.
- Guide and direct operational workflows to keep teams and guests moving safely and efficiently.
Process Improvement & Seasonal Strategy
- Assist with improving marina systems and strategies to enhance efficiency and guest satisfaction.
- Oversee various off-season projects that improve workflows, guest services, and facility operations for future seasons.
- Identify and implement proactive solutions to operational challenges.
What We’re Looking For
- A team-oriented leader with a positive, professional, and supportive approach, committed to helping others succeed.
- A self-starter who anticipates challenges, identifies issues, and takes initiative to implement solutions.
- An organized individual with strong time management skills, able to prioritize multiple responsibilities while keeping the team aligned with daily and seasonal goals.
- Accountable and decisive person who takes ownership of work and time, ensuring role is completed as committed, while recognizing when to escalate an issue.
- An excellent communicator who can engage well with both guests and teammates.
- Someone who enjoys and appreciates seasonal rhythms, embracing the energy of summer on the water while valuing a quieter, project-focused off-season with time for planning and improvements. This is a full-time year-round role.
- Available from late April to mid-October including weekends and holidays, with typical hours between 8:00 AM - 7:00 PM (mid-week days off, Tuesdays and Wednesday or Wednesday and Thursday off).
- Flexible transition to a Monday-Friday schedule during the off-season mid-October-April, with typical hours of 9:00 AM - 5:00 PM and a generous holiday break.
- Boating knowledge—familiarity with single-engine boats up to 25 feet, boating rules and regulations, and safe boating practices.
- Tech-savvy and adaptable, comfortable using software for scheduling, sales and communication to streamline operations.
This role is for someone who thrives can oversee themselves in varying paced environment, takes initiative, and embraces both leadership and teamwork to create an enjoyable experience for guests and teammates alike.
What We Offer
- Stable, full-time, year-round work with growth opportunities on beautiful Lake Hopatcong.
- Competitive compensation commensurate with experience, with a salary range of $55,000-65,000 per year plus ( ) incentives.
- Health benefits, retirement plan with company contributions, generous paid time off, and sick leave.
- Boating perks, team events, winter holiday breaks, and an exciting work environment.
- Supportive team atmosphere with training in boating, marina operations, and customer service.
- A growing, industry-leading, and innovative business that values its team, their contributions, and their ideas.
- Bridge Marina is a team-oriented, guest-focused environment where safety, leadership, continuous improvement and reliability drive our success. We value teamwork, personal accountability, and proactive problem-solving, encouraging our team members to take ownership of their roles, and support one another as well as guests.
We look forward to connecting with you! Learn more about us online at www.bridgemarina.com or on Facebook, Instagram or TikTok @brigemarina.
Bridge Marina inspires boaters of all abilities to get on the water; it’s a place where people come to learn to boat, to get on the water and to enjoy all the fun, entertainment and exploration boating can offer. You can feel the energy and enthusiasm when you step onto our docks on a sunny summer afternoon. We seek teammates who would enjoy working on and around the water, working with boats and boaters, and being around fun and energizing people. Each team member at Bridge Marina brings skills and passion to a fun, challenging and ever-changing environment on the water. Our team and company provides one of the most unique and inspiring boating experiences in the industry.
Salary : $55,000 - $65,000
