What are the responsibilities and job description for the Operations Director position at Bridgeline?
Responsibilities
- Become a single point of contact for implementation projects and new opportunities maintaining role as manager/consultant and trusted advisor.
- Understand implementation goals and objectives to develop detailed specification documents to create tasks for the project team, including business stakeholder, digital strategists, UX architects, web designers, UI developers, application engineers and IT resources and be actively involved in all aspects of the implementation lifecycle.
- Develop and manage the project schedule and work with discipline leads and project teams on timely plan execution.
- Monitor day-to-day activities of the project team and ensure work is progressing according to plan.
You will also provide overall strategic expertise to ensure approaches and solutions correspond to business objectives and future needs. You will consistently manage client expectations to ensure the highest quality of service delivery, including conducting milestone or quarterly project reviews with business stakeholders.
