Administrative assistant

Benefits :

• Health insurance
• Paid time off

Job Summary

Are you organized, personable, and ready to be the first point of contact for a mission-driven organization? Bridgemark, Inc.

Responsibilities

• Greet clients and visitors with a welcoming and professional demeanor.
• Answer phone calls, schedule appointments, and coordinate sessions using our EHR.
• Assist clients with paperwork, including consent forms, and ensure accurate documentation of client records. Transition paper documents into electronic formats as needed.
• Verify insurance coverage, process payments, address billing inquiries, and reconcile daily payment totals.
• Provide general customer service by attending to client needs throughout their services and maintaining a clean, inviting environment.
• Support counselors by organizing group notes, managing communications, and maintaining office and clinical supplies.
• Collaborate with external agencies (e.g., DCYF, Drug Court, Probation) to facilitate client support.
• Uphold HIPAA and 42 CFR Part 2 confidentiality standards, ensuring the protection of client information at all times.
• Manage additional front desk responsibilities, such as handling mail and ensuring the reception area is well-organized and welcoming.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills

Last updated : 2024-11-23