What are the responsibilities and job description for the Office Manager position at Bridgeport Braces LLC?
We're on the lookout for an Office Manager who can keep our practice running like clockwork. This role involves managing daily administrative tasks such as scheduling appointments, overseeing billing processes, and ensuring a smooth patient experience. We're seeking someone who's organized, approachable, and efficient. It's important to note that the salary for this position will vary based on the level of experience you bring to the table.
Description
Key Responsibilities:
- Efficiently manage the daily administrative operations of the office.
- Schedule patient appointments and manage billing and insurance claims processing.
- Maintain patient records in compliance with privacy regulations.
- Manage inventory of office supplies and reorder as necessary.
- Support and guide front desk staff, ensuring efficient operation.
- Implement office procedures to enhance workflow and patient service.
- Address patient inquiries and concerns with empathy and professionalism.
- Collaborate with the orthodontic team to maintain a positive office atmosphere.
- Monitor office performance and provide regular updates.
- Liaise with external vendors and service providers.
What You'll Do:
- Foster a welcoming and professional office environment.
- Juggle various tasks effectively using your organizational skills.
- Communicate clearly and compassionately with patients and team members.
- Solve day-to-day problems that arise in the office setting.
- Support the front desk team with a friendly leadership approach.
What We Offer:
- Competitive Salary
- Opportunities for professional growth within the practice.
- A supportive and collaborative workplace.
- A comprehensive benefits package, which may include health insurance, paid time off, and retirement plan options.
What You Need:
- Prior experience in office management, preferably in a dental or orthodontic setting.
- Strong multitasking and organizational abilities.
- Excellent customer service skills for handling patient interactions.
- Proficiency in office management software and familiarity with patient management systems.
- Understanding of dental or orthodontic billing and insurance procedures.
- Leadership skills for managing the front office staff.
- A high school diploma is required; further education or certifications in healthcare administration are a plus.
About Us:
We are committed to providing top-tier orthodontic care in a friendly and welcoming environment. We focus on cutting-edge treatments and prioritize patient satisfaction. Joining our team means being part of a dynamic practice that makes a real difference in the lives of our patients.