What are the responsibilities and job description for the Operations Associate position at Bridges Outreach?
Who are we
Bridges is a rapidly expanding, leading non-profit organization specializing in ending homelessness. Bridges began as an outreach organization feeding people experiencing homelessness. Today these outreach services act as a gateway to forming relationships with our clients, for Bridges to offer individual case management services focusing on health, housing and independence. This unique offering has contributed to our remarkable growth and is the differentiator that sets Bridges apart from other organizations. Our team has worked hard to build a reputation of meeting people where they are physically and mentally, by consistently and effectively providing solutions for housing, by growing our impact in Essex and Union counties, by continuously improving, and by focusing on exceeding the expectations of our clients, our service partners, our volunteers, and donors. If you have a startup mentality, are excited about having a hybrid multi-location work schedule, and are passionate about impact-driven work, join Bridges as we strive to give all of our clients a front door of their own.
Who are we seeking
We are currently looking for a dynamic compassionate individual to be a Run coordinator for our growing programs! A collaborative person that thinks strategically and outside of the box to cultivate solid relationships with our clients, volunteers, donors and neighbors. Our Run Coordinator needs to be a motivated self-starter, who is service oriented, attentive and dependable. This position services both internal clients as well as our external clients.
What will you do
The Bridges Operations team is responsible for all things needed for our outreach engagements. It is this team's mission to understand the needs of our clients so we can have the items on hand that they need when they are engaging with us. As a Run Coordinator you will need to coordinate the tasks of each outreach run event and transport the items to and from the locations. The position interacts directly with our clients and volunteers. It also requires the ability to lift at least 50 pound boxes. You will be responsible for:
Key Responsibilities:
Client Services & Drop-In Center Support:
- Assist with daily operations at the Drop-In Center, ensuring a welcoming and organized environment.
- Provide direct support to clients by distributing supplies, assisting with intake, and connecting them to available resources.
- Maintain accurate records of client services and interactions.
- Ensure cleanliness and organization of the space to create a safe and respectful atmosphere.
Outreach Run Coordination:
- Assist in planning and executing Outreach Runs, ensuring supplies are packed and delivered efficiently.
- Engage with individuals experiencing homelessness, providing essential items and building trust.
- Support volunteer teams during outreach, offering guidance and ensuring safety procedures are followed.
- Track inventory usage and ensure necessary items are replenished for future runs.
Packing Events & Logistics:
- Help organize and oversee Packing Events, ensuring volunteers efficiently assemble care packages and supply kits.
- Maintain accurate inventory of donated items and coordinate restocking as needed.
- Set up and break down packing stations, ensuring an efficient and organized workflow.
- Assist in processing incoming donations, sorting and categorizing items for distribution.
Administrative & Team Support:
- Assist with scheduling and supervising volunteers for outreach, drop-in center, and packing events.
- Provide administrative support, including documentation, reporting, and data entry.
- Communicate effectively with staff, volunteers, and community members.
- Ensure compliance with safety and organizational policies
Compensation & Benefits:
- Competitive salary based on experience.
- Health benefits, PTO, and other organizational perks.
- Opportunities for professional growth within Bridges Outreach.
Requirements:
- High School Diploma or equivalent
- Valid Driver’s License, with no points
- Valid Insurance
- Must be able to lift 50 pounds at minimum
- 90% plus travel required (company vehicle provided)
- Availability: Weekday & weekend availability a must
- Monday–Friday: Open availability required.
- Weekends: A maximum of two weekend shifts per month may be required for outreach or special events.
- Nights: A maximum of two night shifts per month may be required for outreach runs or special programming.
Additional Qualifications, Strengths and Skills:
- Experience driving a cargo van or box trucks
- Excellent written and verbal communication skills
- Sensitivity to economic and sociological barriers
- Bilingual (English & additional)
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Commute:
- Newark, NJ 07102 (Required)
Ability to Relocate:
- Newark, NJ 07102: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19