Administrative Assistant

BridgeView is currently seeking an Admin Assistant for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details.

TITLE: Admin Assistant

LOCATION: Maine

BENEFITS: Medical, Dental & Vision, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).

OVERVIEW

We are seeking a detail-oriented and customer-focused Administrative Assistant that is responsible for handling office management, data entry, scheduling, and customer relations.

RESPONSIBILITIES

• Perform various data entry tasks related to service requests, orders, and customer interactions
• Maintain accurate records of customer transactions and service history
• Assist with other administrative tasks as needed to support the team
• Field incoming service calls and dispatch hardware and software support requests
• Monitor and manage the support email inbox, ensuring timely responses and follow-ups
• Act as an advocate for customers, ensuring their issues are properly addressed and resolved efficiently
• Prepare and send service and parts quotes to customers, collecting payment information as needed
• Place parts and software orders with manufacturers and ensure timely processing
• Generate commercial invoices for shipments and coordinate logistics as required

EXPERIENCE REQUIRED

• 2 years of experience in administration assistance
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong organizational skills with excellent attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong communication skills, both written and verbal
• Customer-oriented mindset with problem-solving abilities

BENEFITS

BridgeView makes it easy to say “yes” to joining our team by providing exceptional benefits, with national Medical, Dental, Vision, Teladoc, and Life Insurance coverage effective on the first of the month from your date of hire. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, Overstock.com, and more).

ABOUT BRIDGEVIEW

BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. Since 2005, BridgeView's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.

BridgeView. Within Sight.

We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.