Desktop Support Specialist

Bridgeview is currently seeking a Desktop Support Specialist (PART-TIME) for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details.

TITLE: Desktop Support Specialist (PART-TIME)

LOCATION: Onsite – Lexington, KY

BENEFITS & PERKS: Medical, Dental & Vision on your first day, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).

OVERVIEW

Responsible for the installation, support, and maintenance of IT-related systems and peripherals, and software to ensure optimal infrastructure performance.

Works under general supervision to support computer systems, software and peripherals, including documenting, installing, diagnosing, repairing, maintaining, and upgrading computer hardware and software.

Provides training and support to end users and staff on various IT related subjects.

Documents, maintains, analyzes and repairs desktop software, computer systems, peripherals, and local and networked devices.

Responds to telephone calls, emails, on-line Service Center tickets, and personnel requests for infrastructure support in a timely manner.

Communicates status or progress of any outstanding issues in a timely manner to affected group(s) and management.

Researches and resolves desktop hardware and software related problems, collaborating with site infrastructure support technicians, network and system administrators or application analysts for more complex issues.

EXPERIENCE REQUIRED

• Proficient in Microsoft Desktop Operating Systems and MS Office Software.
• Possess the ability to communicate to all levels using excellent written and verbal communication skills.
• Incident management skills.
• Problem Investigation skills.
• Must be able to work with a diverse variety of people from different cultures and backgrounds.
• Maintains an acceptable level of cleanliness in the work area.
• Onsite 3 days a week 7:30am-4pm

EDUCATION

Associate degree in a related field or 2 years’ combination of education and applicable IT experience (preferred not required).

BENEFITS

BridgeView makes it easy to say “yes” to joining our team, with national Medical, Dental, Vision, and Life Insurance coverage effective on your very first day. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as TelaDoc, Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, Overstock.com, and more).

ABOUT BRIDGEVIEW

BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence.

Since 2005, BridgeView's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology.

This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.

BridgeView. Within Sight.

We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.