IT Manager

Bridgeway Community Health

is currently seeking an

Information Technology (IT) Manager

to join our team!

Come join our elite team of professionals who all have a passion to see lives changed and relationships restored!

Bridgeway is a new kind of healthcare organization providing holistic treatment through addiction recovery, problem gambling treatment, mental health therapy, and primary medical care.

PRIMARY PURPOSE

Bridgeway Community Health is seeking a strategic and hands-on IT Manager to lead and manage the organization's information technology operations. This role is critical in overseeing the Electronic Health Record (EHR) system, driving the transition to a cloud-based infrastructure, and managing data collection and business intelligence tools. The IT Manager will work cross-functionally to ensure that technology systems support clinical and administrative needs and efficiently, securely, and in compliance with applicable regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT

• Serves as the primary administrator for the EHR system, ensuring system integrity, security, and compliance with HIPPA and other relevant regulations.
• Collaborates with clinical and administrative staff to optimize workflows and improve the user experience within the EHR.
Coordinates system upgrades, troubleshooting, and user training.

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CLOUD MIGRATION & INFRASTRUCTURE MANAGEMENT

• Leads the planning and implementation of the organization's transition to a cloud-based IT environment.
• Assesses current infrastructure, identify migration priorities, and coordinate with vendors and stakeholders.
• Ensures business continuity, data security, and cost-efficiency throughout and after the migration process.

DATA & BUSINESS INTELLIGENCE OVERSIGHT

• Manages and supports data collection systems, analytics platforms, and business intelligence tools to support program evaluation, quality improvement, and grant reporting.
• Collaborates with leadership to develop data dashboards and ensure accurate, actionable reporting.
• Ensures proper data governance practices are followed.

IT OPERATIONS & SUPPORT

• Oversees day-to-day IT operations, including helpdesk functions, hardware and software inventory, system backups, and
  network security.
• Manages vendor relationships and negotiates IT service contracts.
• Develops and implements IT policies, procedures, and best practices.

SUPERVISION & OPERATIONAL PLANNING

• Provides strategic operational guidance to leadership on technology trends and opportunities.
• Participates in organizational planning processes to align technology initiatives with programs and operational goals.
• Supervises IT support staff
• Partners and collaborates with external vendors and consultants as appropriate.

OTHER DUTIES

• Performs other IT related duties as needed.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Experience, Education, and Credentials

• Bachelor's degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA,
  Microsoft, AWS, etc.) preferred.
• Minimum of 5 years of progressive IT experience, with at least 2 years in a leadership or management role.
• Experience in a healthcare or behavioral health setting strongly preferred.
• Proficient in managing EHR systems (experience with Qualifacts Carelogic a plus).
• Demonstrated experience with cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud).
• Strong knowledge of HIPPA compliance, cybersecurity, and data privacy.
• Familiarity with business intelligence and data visualization tools (e.g., Power BI, Tableau, or similar).
• Excellent communication, problem-solving, and project management skills.
• Must successfully pass criminal background checks.

BENEFITS

• Paid Holidays
• Medical and Dental Coverage
• 5% employer match 401K Retirement Savings Plan
• Corporate Fitness Membership subsidy
• Employer-Sponsored: Life, Accidental Death, Short-Term and Long-Term
• Disability Coverage
• Opportunities for Training
• Generous Paid Time Off (PTO) Plan
• Flexible Spending Accounts

COMPENSATION

• Will vary depending on experience and credential.
• An additional stipend is available for employees who are Spanish/English bilingual fluent.

ABOUT BRIDGEWAY COMMUNITY HEALTH

Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.

BEST Non-Profit Award

For the 9th year in a row, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!

Council on Accreditation

Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance.

If this sounds like an environment for you, come join our team!

EOE AA M/F/Vet/Disability