Residential Director

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

DEIB Statement: Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic selves. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse experiences that enrich our community daily.

Summary: The Residential Director provides support and supervision to a group of residential program managers and programs.

Schedule: Monday- Friday 9:00AM-5:00PM (40 Hours)

Essential Duties and Responsibilities:

• Hire, train, and directly supervise program managers to ensure that performance standards are upheld and that all individuals are working following agency requirements, mission, goals, and principles.
• Provide leadership to all staff by creating a positive work climate and creating a cohesive team environment.
• Promote the professional growth of all staff through coaching, mentoring, and continuous training.
• Oversee the referral, intake, transfer, and discharge process for all assigned programs.
• Ensure ongoing systems for measuring the quality of services and compliance with DDS regulations, CARF, and Bridgewell policies and procedures.
• Ensure that services are maintained according to DDS, CARF all applicable regulatory standards, and Bridgewell policies and procedures.
• Develop, monitor, and ensure compliance with program budgets.
• Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
• Participate in Bridgewell's Middle Management Group and other committees as assigned.
• Provide interim program leadership during the Program Director's absence or vacancy.
• Maintain all core training certifications including MAP certification.
• Other duties as assigned.

Required Education/Experience:

• A bachelor's degree in a related field is required.
• A minimum of 3 years of experience working with people with disabilities is required: a Master's degree is preferred.
• A minimum of 1 year of supervisory and team leadership experience is required.

Required Skills/Knowledge:

• Strong leadership, management, and problem-solving skills.
• Demonstrated ability to develop and foster positive relationships with funding sources and community groups.
• Excellent written and oral communication skills. Excellent organizational and problem-solving skills.
• Demonstrated ability to effectively manage an operating budget.
• A minimum of intermediate-level computer skills.
• Valid Driver's license in the state of residence (MA or NH).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to climb stairs.
• The employee must be able to lift and/or move up to 20 pounds.
• The employee must have a normal range of eyesight with or without corrective lenses, and have a normal range of hearing with or without corrective equipment.

Bridgewell offers:

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

Why Should You Apply: If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.