What are the responsibilities and job description for the Sales and Application Expert position at Briess Malt & Ingredients Co.?
Key Responsibilities:
Technical Expertise & Customer Support
- Provide technical guidance and recommendations to customers on product use in applications, ensuring alignment with their needs and goals.
- Collaborate with customers to troubleshoot technical challenges, resolve complaints, and develop effective solutions, including on-site visits when necessary.
- Gather and relay detailed technical information from customers for product matching, complaint resolution, and new product development projects.
Sales & Business Development
- Identify areas of potential growth in product offerings and business expansion to meet customer needs and align with company goals.
- Partner with marketing and sales leadership to develop and execute strategic initiatives that drive innovation, new product development, and market expansion.
