What are the responsibilities and job description for the Client Services Coordinator position at Brigade?
BRIGADE, an entertainment digital marketing, advertising, and publicity agency seeks a Client Services Coordinator to join our growing team. The work we do is innovative, fun, and creative.
The Client Services Coordinator will play a key role in collaborating across teams to service our clients, which include brands across film, television, streaming and more. The person in this role has to be curious about the ever-evolving digital universe, while possessing an enthusiastic, eager-to-learn and ego-free attitude in order to collaborate with multiple departments.
By being part of a team that has a consistently visible presence to the agency’s clients, you’ll keep Brigade top of mind for any developing or potential opportunities. By helping to foster deep client relationships, you’ll help to pinpoint agency growth areas, and understand the spoken and unspoken needs of our clients - ultimately improving the agency’s offering.
Responsibilities:
Client and Project Management:
Assist with the implementation of client campaigns from concept to completion. Types of campaigns include, but not limited to: Social Media, Social Creative and Paid Media
Work with the larger team to anticipate client needs and actively addresses them
Successfully collaborate with internal and external contacts to see projects through to profitably
Pull social media metrics reporting and assist in the planning and execution of paid media campaigns
Execution:
Work closely with Social and Creative teams to execute and achieve success for the client
Discern areas of improvement for client and account team services
Plays a key role in the Client Services team to spearhead and facilitate campaign logistics, including but not limited to project and task checklists, asset management and tracking, creative resource management, and project timelines
2-3 years experience in a campaign management or client service role in a digital environment
Entertainment experience a plus
Paid Media and analytic reporting experience a plus
Impeccable attention to detail; service-minded and team-oriented
Problem solving mindset, able to tackle the unexpected
Understanding of digital marketing ecosystems (social media, creative, paid media)
Great collaboration and relationship-building skills
Great oral and written communication skills
Brigade offers a comprehensive benefits package including health, dental, vision, vacation, sick and paid holidays.
Brigade Marketing is an Equal Opportunity Employer. Brigade does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law.” All employment is decided on the basis of qualifications, merit, and business need. We believe diverse and inclusive environment makes us stronger, together.