What are the responsibilities and job description for the Cafeteria Cashier - Per Diem position at Brigham and Women's Hospital?
Site: Brigham and Women's Faulkner Hospital, Inc.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Café Cashier is responsible for providing excellent customer service, handling cashiering duties, maintaining a clean cafeteria environment, and ensuring supplies are well-stocked. This role is essential in delivering a positive dining experience for customers.
Key Responsibilities
Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.
Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.
Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.
Prepare and break down catering orders as needed.
Uphold HACCP and cash handling standards.
Address customer needs and resolve issues with a friendly and positive attitude.
Report concerns, discrepancies, or shortages to the supervisor.
Actively contribute to achieving department goals for customer satisfaction.
Attend meetings, training, and in-services as assigned.
Qualifications
Additional Job Details (if applicable)
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
EEO Statement
Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Café Cashier is responsible for providing excellent customer service, handling cashiering duties, maintaining a clean cafeteria environment, and ensuring supplies are well-stocked. This role is essential in delivering a positive dining experience for customers.
Key Responsibilities
Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.
Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.
Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.
Prepare and break down catering orders as needed.
Uphold HACCP and cash handling standards.
Address customer needs and resolve issues with a friendly and positive attitude.
Report concerns, discrepancies, or shortages to the supervisor.
Actively contribute to achieving department goals for customer satisfaction.
Attend meetings, training, and in-services as assigned.
Qualifications
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Ability to multitask and maintain a clean, organized environment.
- Basic math skills and cash handling experience preferred.
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English.
- Must be able to communicate in English with customers.
- Must have basic arithmetic skills: ability to count cash, make change, add/subtract.
- Must be able to use a calculator.
- Independent judgment required.
- Must be able to juggle multiple tasks in a fast-paced environment.
Additional Job Details (if applicable)
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
EEO Statement
Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
