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Senior Medical Lab Scientist, Hematology - Dayshift

Brigham and Women's Hospital
Boston, MA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025
Site: Brigham and Women's Faulkner Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Senior Medical Lab Scientist

8 AM to 4:30 PM, M-F

About Brigham & Women's Faulkner Hospital

Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties.

Role And Responsibility

Reports to: Clinical Manager and Clinical Supervisor

Responsible for the selection of test methodology appropriate for the clinical use of the test results.

Responsible for the verification of the test procedures performed and the establishment of the laboratory’s test performance characteristics, including the precision and accuracy of each test and test system.

Responsible for ensuring enrollment and participation in a CMS-approved proficiency testing (PT) program for the testing performed; ensuring PT samples are tested in accordance with the CLIA requirements, and that PT results are returned within the time frames established by the PT program; PT reports are reviewed by the appropriate staff, including Medical Director, and corrective action plans are followed when PT results are unacceptable or unsatisfactory.

Responsible for establishing a quality control program appropriate for the testing performed and establishing the parameters for acceptable levels of analytical performance, ensuring these levels are maintained throughout the entire testing process.

Responsible for resolving technical problems and ensuring that remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.

Responsible for ensuring that patient test results are not reported until corrective actions have been taken and the test system is functioning properly.

Responsible for identifying the training needs and assuring that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of laboratory services provided.

Responsible for evaluating the competency of all testing personnel and assuring that staff maintain their competency to perform test procedures and report test results promptly, accurately, and proficiently.

Responsible for evaluating and documenting the performance of individuals at least semi-annually during their first year and annually thereafter unless test methodology or instrumentation changes; in that case, performance must be reevaluated to include the use of the new test methodology or instrumentation.

Additional Responsibilities under the Direction of the Clinical Manager and Clinical Supervisor

Performs qualitative and quantitative tests and procedures using instruments and/or manual methods on blood, plasma, and other body fluids according to laboratory policies. Demonstrates the use of two patient identifiers.

Prepares samples and reagents for testing according to laboratory policies.

Operates all instruments/analyzers per established procedures or instructions in the applicable operator’s manual.

Performs routine maintenance, function checks, or calibrations on equipment according to policies and documents.

Recognizes instrument malfunctions, documents problems, performs troubleshooting and repair according to established guidelines. Alerts supervisor or designee as needed.

Performs quality control for all reagents and instruments according to policies. Documents quality control results. Responsible for documenting all out-of-range QC results and corresponding corrective actions.

Responsible for the accuracy, interpretation, and reporting of test results according to laboratory policies.

Identifies aberrant patient test results, recognizes factors that affect results, and takes appropriate action; seeks assistance in resolution as needed. Documents all corrective actions.

Participates in QA/QI activities as required.

Participates in Proficiency Testing programs, including handling and analysis of Proficiency Testing samples.

Successfully completes orientation, training, and competency for all applicable instruments/methods.

Keeps current with technical instrumentation and analytical techniques in the clinical laboratory. Participates in continuing education and completes mandatory annual training modules.

Assists in training/orientation of new employees or students. Assists in competency assessment of other staff.

Supports the Clinical Manager and Supervisors in developing training programs and new training initiatives.

Assists in the evaluation, validation, and/or implementation of new methodologies or instruments.

Assists with bi-annual method comparisons and calibration verification studies.

Assists with writing and revising standard operating procedures. Reviews occur annually.

Participates in regulatory readiness activities, including audits and follow-up action items.

Participates in special projects. Works independently to complete projects within assigned timeframes.

Plans, organizes, and prioritizes duties to accomplish tasks. Supports coworkers to ensure patient care; works independently while functioning as a team member.

On occasion, provides daily supervision and assistance to technical and non-technical staff.

Reviews daily work of others, including patient results, quality control, and maintenance records.

Participates in the implementation and upgrades of laboratory software programs.

Documents errors using the hospital Safety Reporting System; informs supervisor when safety reports are entered.

Adheres to hospital and laboratory policies, including accrediting agencies’ guidelines, infection control, and safety plans.

Performs clerical and support services, such as answering the phone, calling critical or stat results, and monitoring pending logs.

Monitors reagents and supplies; orders as needed to maintain inventory.

Performs general laboratory duties, including processing specimens, logging samples, and other tasks as required.

In Addition, If Qualified, May Act As

Technical Consultant (Moderate Complexity Testing)

Technical Supervisor (High Complexity Testing)

The Medical Laboratory Scientist Senior I (MLS Senior I), in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing.

Each individual performs only those tests that are authorized by the Laboratory Director and require a degree of skill commensurate with the individual’s education, training, or experience, and technical abilities.

Under general supervision, and after successful completion of orientation, training, and competency assessment on all instruments/methods applicable to their role, the Medical Laboratory Scientist Senior I (MLS Senior I) carries out all policies and performs all tests in accordance with the laboratory’s standard operating procedures. They work independently in an efficient and organized manner to assure accurate results and records. The work requires a professional level of knowledge to read and interpret accurately test results used by providers in the diagnosis and treatment of diseases.

If qualified, the MLS Senior I, in their role as Technical Supervisor, Technical Consultant, or General Supervisor as defined by CLIA, on occasion, may be delegated the responsibility of the technical oversight of the laboratory including the day-to-day supervision or oversight of the laboratory operations and personnel performing testing and reporting results.

Under the general supervision of the Clinical Manager and Clinical Supervisors, the Medical Laboratory Scientist Senior I (MLS Senior I) is responsible for the supervision of assigned workstations including Quality Control (QC) review, instrument maintenance and troubleshooting, training, competency assessment of staff, operations, and inventory management.

General Supervisor (High Complexity Testing)

On occasion, responsibilities may be delegated in writing to the MLS Senior I:

Must be accessible to test personnel at all times during testing and provide on-site, telephone, or electronic consultation to resolve technical problems.

Responsible for providing day-to-day supervision of high-complexity test performance by qualified testing personnel.

Must be on-site to provide direct supervision when high-complexity testing is performed by individuals qualified before 1/19/1993, in accordance with Federal Register requirements.

Responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytical performance are maintained.

Qualifications

Education:

Minimum: Must possess a minimum of a Bachelor of Science Degree in Medical Laboratory Science or Chemical, Physical, or Biological science from an accredited college or university

Licenses And Certifications

ASCP certification or equivalent required

Work Experience

Clinical Laboratory experience: 4 or more years experience in a clinical hematology or core laboratory required

Additional Job Details (if Applicable)

Additional Job Description

Remote Type

Onsite

Work Location

1133 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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