What are the responsibilities and job description for the Part time Receptionist position at Brigham Health and Rehabilitation Center?
Brigham Health and Rehabilitation Center -
About our facility :
At Brigham Health & Rehabilitation Center it is our mission to provide our residents and their families with superior care while still making them feel at home. With 64 beds and various amenities, we bring a new level of comfort to the care received. We provide post-acute services, rehabilitative services, skilled nursing and short-term / long-term care. We are conveniently located near area hospitals and serve the communities of Newburyport, Newbury, Merrimack, Georgetown and all other surrounding communities.
Experience : At least (1) year experience working with a multi-phone system. Preferably in a nursing home setting. Must be very pleasant and professional.
- Greet patients, visitors, families with a positive, helpful attitude; provide exceptional customer service
- Provides assistance and guidance to visitors, directing them to various locations.
- Ensure visitors are checking in and out of the building
- Get identification from agency, vendor visitors
- Answering phones for a multi-line phone system
- Answer, forward, and return calls in a timely manner
- Fielding calls from Families, Hospitals, Nursing Homes, Patients, Physicians, etc.
- MS Office Experience preferred but not required
- Project assistance as needed for management and or nursing staff
- Additional duties as needed
Benefits :