IT Project Manager II

Why Work at BYU   

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Job Description

IT Infrastructure Project Manager

The CES Network Center (CNC) is seeking an experienced Project Manager to oversee IT Infrastructure projects. Projects can include everything from equipment replacements to large construction, from standard service requests to new architecture. Many projects are in support of facilities-initiated work efforts like remodels and new construction. Reading construction plans is essential and visiting job sites is required. This position will be responsible for every aspect of their assigned projects through planning, execution and close-out.

Key responsibilities include coordinating and communicating with stakeholders, organizing and leading cross-functional teams (engineers, installers, and documentation specialists), and ensuring the work is completed on schedule and within budget.  This position requires excellent communication skills, understanding of network infrastructure, and the ability to coordinate and communicate with individuals with varying degrees of IT knowledge.

This role also involves mentoring a team of student employees, helping them develop skills in project management and technical areas.  Directing, teaching/training, and mentoring students is a daily activity. This position may focus on projects on one or more of the CES Higher Education campuses including BYU, BYUI, BYUH and Ensign College. Participation on remote campus projects may require occasional travel.

What you’ll do in this position:

1. Planning/Documentation

• Consult with customers and campus users to assess needs, gather project requirements, and ensure the business needs are accurately represented, while recommending solutions that meet both customer needs and university interests.
• Manage project goals by identifying and coordinating projects with stakeholders and project teams.
• Identify and implement appropriate communication plan based on project participants.
• Work with installers, engineers, service managers, and stakeholders to assess any changes in project scope or technology, documenting the impact on budget, scope, and schedule.
• Create and update system drawings and technical specifications for projects.
• Prepare cost estimates, review financial reports, and manage project budgets for accuracy.

2. Project Team Management

• Assemble, organize, and lead team and/or stakeholder meetings to ensure smooth execution.
• Coordinate team reviews at key project milestones and facilitate communication within the team.
• Continuously evaluate team performance, providing feedback and optimizing task efficiency.
• Work with project team to develop project plan for more complex projects or longer duration efforts.     

3. Project Execution

• Create IT work orders for project teams.
• Manage more complex projects through tasks/milestones using work order system parent-child relationships.
• Facilitate and/or attend regular kick-off, coordination, and close-out meetings with BYU Physical Facilities, shops, architects, engineers, contractors, and customers.
• Develop and manage project schedules using project scheduling tools, incorporating feedback from service management, contractors, and resource teams.
• Oversee dependencies, manage risks, and resolve escalated issues to keep projects on track.
• Peer review other PMs work orders and documentation.
• Distribute project schedules, track progress, and provide status reports to key stakeholders.
• Prioritize major tasks and cross-project priorities, working proactively with management to resolve conflicts or competing priorities.
• Help improve project management by identifying process improvements and then work with your supervisor to review and implement.     
• Help improve project management through innovation by identifying new processes, tools, and strategies to enhance effectiveness and efficiency.

What qualifies you for this role:

Education and Experience:

This position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we’ll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned depending on experience/education/skills.

Entry Professional (Level 52): 2 years of IT, product/project management, or business analysis education and/or experience

Early Career Professional (Level 53): Bachelor's degree or equivalent combination of education and/or product/project management or business analysis experience 

Professional (Level 54T): Bachelor's degree and 2 years product/project management or business analysis experience OR equivalent combination of education and/or experience

Skills, abilities, or knowledge:

You are not required to have experience in all areas listed below.

Compensation will be commensurate with experience and skills.

• Roadmap creation
• Budget management
• Planning/forecasting
• Project management software skills/experience
• Conflict management
• Ability to read technical blueprints/floorplans
• Enforce technical specifications
• Familiar with network architecture and protocols
• Working understanding of construction processes
• Student mentoring
• Vendor and supplier relations
• Communication
• Leadership
• Organization
• Negotiation
• Risk management
• Problem solving
• Presentation and training skills

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays 22 days paid vacation 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Compensation Range

Actual compensation based on education and experience

Required Documents:

All staff positions require a resume with an optional cover letter.

Refer to the Job Description for any additional required documents.

Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Salary : $85,139 - $110,570