Operations Manager, Ballard Center

Why Work at BYU  

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”

 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Job Description

Operations Manager

We are seeking an Operations Manager to oversee day-to-day operations at the Ballard Center, the world's largest university-based social impact program. This position oversees student employees, advisement team operations, and office management while serving as a member of the center's leadership team. This is a part-time (28 hours per week) on-site position

What You Will Be Doing In This Position

• Oversee human resources efforts including hiring, onboarding, and training for 200 student employees annually
• Manage the Advisement Team that guides approximately 500 students per year on social impact initiatives
• Supervise the Welcome Desk Team to ensure professional customer service and efficient operations
• Handle office management including spaces, equipment, supplies, and IT resources
• Plan and execute team building events, bi-monthly All Hands meetings, and training sessions
• Provide center leadership with actionable HR data and maintain training materials
  
  

Required

What qualifies you for this role:

• Bachelor's degree and 3 years office management experience
• Training in Workday systems
• Proficiency in Microsoft Office applications (Excel, Word, Teams, Outlook)
• Ability to quickly learn new technology applications, processes, and procedures
• Excellent communication skills
• Ability to work both independently and collaboratively
• Demonstrated experience in mentoring students
  
  

Preferred

• Bachelor's degree and 5 years office and management experience
• Prior knowledge of BYU systems and resources, including Workday
• Experience with university financial services (journal entries, BOb, Simply Travel, etc.)
• Proficiency with Microsoft Suite, Teams, Box, and Canva
  
  

What We Offer In Return

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits after two years
• Access to athletic facilities
• Access to the library
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents
• Discounts at the BYU Store and for many events at BYU
  
  

Pay Level: 49

Compensation Range

Actual compensation based on education and experience

$22.00 - $28.57

Required Documents

All staff positions require a resume with an optional cover letter.

Refer to the Job Description for any additional required documents.

Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!