What are the responsibilities and job description for the Cashier/Customer Service position at Bright Bridge Group?
At Bright Bridge Group, we are dedicated to providing exceptional customer service while fostering a positive, inclusive, and supportive work environment. Our mission is to deliver high-quality solutions and create long-lasting relationships with our customers. We value teamwork, innovation, and a customer-first mindset. Join us, and you'll be part of a forward-thinking company committed to personal and professional growth.
We are seeking a friendly and dependable Cashier/Customer Service Representative to join our team. If you enjoy interacting with customers, have great attention to detail, and thrive in a fast-paced environment, we’d love to hear from you!
As a Cashier/Customer Service Representative, you will be the face of our company, ensuring that every customer has an excellent experience from start to finish. You will be responsible for processing transactions at the register, assisting customers with their inquiries, and providing product information. Your role is essential in maintaining a smooth, efficient, and friendly customer service environment.
Responsibilities:
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We are seeking a friendly and dependable Cashier/Customer Service Representative to join our team. If you enjoy interacting with customers, have great attention to detail, and thrive in a fast-paced environment, we’d love to hear from you!
As a Cashier/Customer Service Representative, you will be the face of our company, ensuring that every customer has an excellent experience from start to finish. You will be responsible for processing transactions at the register, assisting customers with their inquiries, and providing product information. Your role is essential in maintaining a smooth, efficient, and friendly customer service environment.
Responsibilities:
- Greet and assist customers in a courteous, professional, and friendly manner
- Process customer transactions accurately and efficiently, handling cash, credit/debit cards, and gift cards
- Answer customer questions, provide product recommendations, and resolve any issues or concerns they may have
- Maintain a clean and organized work area, ensuring that the cash register and surrounding space are neat and functional
- Assist with stocking shelves, organizing product displays, and ensuring the store is well-maintained
- Handle returns, exchanges, and store credits according to company policies
- Provide a positive and engaging customer experience, ensuring customers leave satisfied
- Support other team members in meeting store goals and maintaining high customer service standards
- Assist with inventory management and assist in taking inventory when required
- Adhere to company policies and procedures regarding payment processing, safety, and store operations
- 1 years of experience in cashier or customer service roles preferred, but not required
- Friendly, approachable, and enthusiastic attitude toward customer service
- Strong communication skills with the ability to interact positively with customers and coworkers
- Ability to work in a fast-paced environment while maintaining accuracy and attention to detail
- Basic math skills and ability to handle cash accurately
- Dependable and punctual with a strong work ethic
- Ability to work flexible hours, including evenings, weekends, and holidays (if required)
- Competitive hourly wage
- Employee discounts on products
- A supportive team-oriented work environment
- Opportunities for growth and career development
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