What are the responsibilities and job description for the Front Desk Receptionist position at Bright Bridge Group?
At Bright Bridge Group, we are dedicated to providing exceptional customer service while fostering a positive, inclusive, and supportive work environment. Our mission is to deliver high-quality solutions and create long-lasting relationships with our customers. We value teamwork, innovation, and a customer-first mindset. Join us, and you'll be part of a forward-thinking company committed to personal and professional growth.
Are you a friendly, organized, and customer-focused individual? We’re looking for a reliable Front Desk Representative to be the face of our office in Cincinnati, OH! If you enjoy greeting visitors, handling administrative tasks, and ensuring smooth day-to-day operations, this role is perfect for you.
Key Responsibilities:
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Are you a friendly, organized, and customer-focused individual? We’re looking for a reliable Front Desk Representative to be the face of our office in Cincinnati, OH! If you enjoy greeting visitors, handling administrative tasks, and ensuring smooth day-to-day operations, this role is perfect for you.
Key Responsibilities:
- Greet visitors, clients, and employees in a warm and professional manner
- Answer phone calls, route inquiries, and take messages as needed
- Manage office mail and deliveries, ensuring proper distribution
- Schedule and coordinate appointments, meetings, and conference room bookings
- Assist with general administrative tasks, including filing, data entry, and office supply management
- Ensure the front desk area is organized, tidy, and welcoming at all times
- Provide excellent customer service by addressing questions and resolving issues as they arise
- Support office management and staff with day-to-day operations as needed
- High school diploma or equivalent (some college preferred)
- 1 year of experience in a front desk, customer service, or administrative role
- Strong communication skills and a professional phone manner
- Ability to multitask and stay organized in a busy office environment
- Proficient with Microsoft Office Suite and general office equipment
- Friendly, approachable demeanor with a customer-first attitude
- Strong attention to detail and problem-solving skills
- Competitive salary and benefits package
- A positive and supportive team environment
- Opportunities for professional growth and career advancement
- Paid time off and holiday benefits
- Convenient Cincinnati office location with easy access to public transportation
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