Front Desk Representative

At Bright Bridge Group, we’re all about building meaningful connections—with our customers and with each other. We’re proud to offer a work environment that’s positive, inclusive, and buzzing with energy. Our mission? Deliver high-quality solutions while creating long-lasting relationships. And it all starts with a warm welcome.

We’re on the hunt for a confident, friendly, and highly organized Front Desk Representative to become the heartbeat of our Cincinnati office. If you're someone who loves meeting new people, keeping things running smoothly, and setting the tone for a great day—this role was made for you.

What You’ll Be Doing

As the Front Desk Representative, you’ll be the first person people see and the one who keeps our office humming along. From greeting guests to juggling calls and coordinating calendars, your role is essential to keeping things professional, polished, and people-focused.

• Welcome guests, clients, and team members with a smile and professional attitude
• Manage incoming calls, route inquiries, and take clear, concise messages
• Handle mail, packages, and deliveries—making sure everything ends up where it should
• Schedule meetings, book conference rooms, and help keep calendars conflict-free
• Support with general admin tasks like data entry, filing, and inventory of office supplies
• Keep the front desk area tidy, organized, and always guest-ready
• Provide helpful, friendly support to team members and visitors alike
• Jump in and assist with office coordination tasks whenever needed
  
  

What You Bring To The Table

• High school diploma or equivalent; some college is a bonus
• 1 year of experience in a front desk, customer service, or admin role
• Excellent communication skills and a friendly phone manner
• Solid multitasking and organizational abilities
• Comfortable using Microsoft Office and everyday office tech
• Professional, welcoming, and ready to tackle whatever comes your way
• Detail-oriented with a proactive attitude and team spirit
  
  

Why You’ll Love Working Here

• Competitive pay and a great benefits package
• A team that’s supportive, collaborative, and genuinely fun to work with
• Opportunities to grow your skills and move forward in your career
• Paid time off, holidays, and perks that support work-life balance
• A bright, modern office in the heart of Cincinnati—close to everything you need
  
  

Apply Now

If you're ready to take on a key role in a dynamic, people-first company—and you know how to keep things running with warmth, professionalism, and a little flair—we want to hear from you.

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