What are the responsibilities and job description for the Part-Time Tech Concierge – Independent Contractor (Up to 20 Hours/Week) position at Bright Concierge?
Bright Concierge is a quickly growing small business that provides personalized tech support for seniors and busy professionals. We are not a corporate IT service—we focus on one-on-one assistance, making technology simple and stress-free for our clients.
This role is about more than just fixing tech—it’s about building relationships, making technology approachable, and helping people feel confident using their devices. If you're a "people person" with great communication skills, who enjoys teaching and solving problems, this could be a perfect fit.
Responsibilities:
Troubleshoot and resolve issues on Windows, Mac, iOS, and Android devices- Set up and configure devices, email, apps, and security settings
Assist with basic digital tasks (file organization, password management, online accounts)
Clearly and patiently explain technology** to clients with varying skill levels- Build trust and develop relationships with repeat clients- Occasionally assist with Wi-Fi/network setup and smart home devices
Why Work With Us?
Flexible hours – Set a schedule that works for you – Up to 20 hours per week –
Consistent work with room to grow
Low-stress work environment
No corporate bureaucracy, just meaningful one-on-one help
Make a real impact
Clients are genuinely grateful for your assistance
Work with repeat clients – Build lasting relationships and work with people you know
Qualifications:
Excellent interpersonal and communication skills
You can explain technology in a clear, patient, and engaging way
Strong knowledge of Windows, Mac, iOS, and Android
Experience troubleshooting common tech issues
Ability to translate technical concepts into simple terms
Patient, reliable, and professional, especially when working with seniors- Willing to learn and follow training while also thinking critically
How to Apply:
Please submit a resume along with a brief cover letter or introduction explaining why you’re a good fit for this role.
Bright Concierge is an equal opportunity employer.
Job Type: Part-time
Pay: $19.75 - $21.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Scottsdale, AZ 85255 (Required)
Ability to Relocate:
- Scottsdale, AZ 85255: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21