Event Consultant

Description

The Bright Experience!

Life is a collection of experiences, and many of our most treasured memories are created during special events. At Bright, we are dedicated to turning these moments into more than just memories—we bring them to life with unparalleled event rentals. We strive to exceed expectations by delivering exceptional service and products that elevate every event. Guided by fairness, teamwork, integrity, and efficiency, we take pride in making sure our clients’ events are executed on time, within budget, and with style. Our Culture of Gratitude fosters appreciation for one another, our clients, and the work we love. “Simply excellent” is not just a tagline, it is the way we operate every day.

Why the Event Consultant is important to Bright: 

As an Event Consultant, you are key for building strong relationships with our client base and assisting them with organizing the details necessary to execute their events along company standards and client expectations. You will be in daily communication with our clients from the initial inquiry all the way up to the day of the event. Using our rental management system and internal communication, you will enter all the pertinent details with our operations team, so the events are delivered and installed correctly.

About You:

· Exceptional customer service, active listening, verbal and written communication skills.

· Comfortable using business email system, such as Microsoft Outlook.

· Highly organized, meticulous, with excellent time management skills with ability to prioritize and multitask simultaneously.

· Ability to adapt to change in a fast-paced environment.

· Build and foster relationships through open and flowing dialogue with peers.

· Independently motivated, while being a team player willing to “jump in and roll up his/her sleeves” to help others.

· Administrative and call center experience (desirable).

· Event planning related experience (desirable).

Your contributions to the Bright Team:

· Develop strong relationships with clients to evaluate client needs to determine and suggest appropriate rental needs for their events.

· Knowing our product inside out to answer client questions and demonstrate a persuasive “selling” communication style.

· Provide outstanding customer service as a member of the Bright call center but not limited to conducting showroom design appointments, and processing payment.

· Follow company procedures accurately and with urgency while working on multiple projects at any given time.

· Collaborate with several teams, including sales, inventory, and operations teams, to provide all the necessary information for the successful execution of the events.

· Input required rental items into the rental management system ensuring all necessary logistics details are accurate and handled with a sense of urgency to meet deadlines.

Physical Demands and Abilities:

• Communicate effectively with a diverse team of personalities and communication styles.

• Availability to work Saturdays and overtime as needed.

• Occasional travel to locations with extended showrooms (if applicable)

• Ability to sit for several hours a day.

Report To: Office Team Lead

Who Are We:

Bright is a premier, high-quality event rentals company with exceptional service and a team of over 1,000 dedicated team members, 11 expansive warehouses, and four stunning showrooms across California, Arizona, and Texas. Bright’s family of brands also includes Peak Event Services, Newport Tent Company and Reverie Social, providing premier tent and event rentals across the northeast. With our combined decades of trust, relationships, and reliability, we are able to offer exceptional service and an expansive inventory selection - from china to chairs, linens to lighting, tables to tents and beyond. Continually setting new standards of quality, service, experience, and innovation; we are committed to delivering against elevated expectations every time. We collaborate seamlessly with caterers, event planners, resorts, universities, award shows, corporate clients, and weddings—delivering the rental equipment and expertise to make every event truly extraordinary.

 E-Verify Notice: 

All new hires for this location will be verified through the federal E-Verify system to confirm work authorization.