Front Desk Agent

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Manage front desk operations, including answering phone calls and responding to inquiries.
• Schedule appointments and manage calendars effectively.
• Maintain an organized filing system for documents and records.
• Assist with administrative tasks such as data entry, correspondence, and office management.
• Provide customer support by addressing client concerns and resolving issues promptly.
• Collaborate with other staff members to ensure smooth operations within the office.
• Utilize software applications such as Google Suite and QuickBooks for various administrative tasks.

Skills

• Experience as a dental receptionist or medical receptionist is preferred but not required.
• Strong organizational skills with the ability to manage calendars effectively.
• Proficiency in administrative tasks and office management.
• Familiarity with Google Suite applications for document creation and management.
• Bilingual abilities are a plus, enhancing communication with diverse clients.
• Experience in customer support roles, demonstrating strong interpersonal skills.
• Knowledge of QuickBooks is advantageous for managing financial records.

Join us as a Front Desk Agent where you can contribute to creating a welcoming environment while honing your administrative skills in a supportive team setting.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Work Location: In person

Salary : $16 - $19