What are the responsibilities and job description for the Receiving Assistant / Social Media Manager position at Brighter Day Natural Foods?
Location: Brighter Day Natural Foods, Savannah, GA
Job Type: Full-Time
Salary: $15-16
Reports To: Senior Receivers / General Manager
Job Description:
Brighter Day Natural Foods is a vibrant and community-focused health food store that provides high-quality, organic, and locally-sourced products. We are seeking a dynamic Receiving Assistant / Social Media Manager to join our small, yet passionate team. This unique role blends hands-on retail back office responsibilities with creative digital marketing tasks, perfect for someone with a strong work ethic, a flair for social media, and experience in administrative and back office operations.
Key Responsibilities:
Receivers Assistant Responsibilities:
- Inventory Management: Receive, unpack, and organise incoming stock shipments and truck orders. Handling invoices, ensuring products are properly accounted for.
- Mail & Special Orders: Handle customer mail orders and special orders, ensuring accurate and timely processing, packaging, and shipping. Communicate with customers about their orders and provide tracking updates as needed.
- Data Entry: Maintain accurate records in inventory management software, updating product quantities and documenting discrepancies. Update pricing and margins in accordance with Senior Receivers.
Social Media Manager Responsibilities:
- Content Creation: Develop engaging and creative content for various social media platforms (Instagram, Facebook, TikTok etc.), including product promotions, store events, and health tips.
- Community Engagement: Respond to customer inquiries, comments, and messages on social media in a timely and professional manner, fostering a sense of community online.
- Campaign Management: Plan and execute social media campaigns to promote new products, sales, or special events, ensuring alignment with store goals.
- Branding & Messaging: Ensure consistent branding across all digital platforms, maintaining the store’s voice and image.
- Analytics: Track social media performance using analytics tools, providing insights and recommendations to improve engagement and reach.
Requirements:
Experience:
- Minimum 1-2 years of experience in administrative, back office, or office support roles. Retail or health food industry experience is a plus, but not required.
- Proven experience with social media platforms and marketing strategies. Previous social media management experience is required.
Skills:
- Computer Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Google Workspace, and basic inventory management software.
- Social Media Expertise: Knowledge of social media platforms (Instagram, Facebook, Tiktok, etc.) and tools like Canva, Hootsuite, or Buffer for content scheduling and analytics.
- Communication: Strong written and verbal communication skills for social media posts and customer interactions.
- Attention to Detail: Ability to manage inventory with accuracy and create visually appealing social media content.
- Organization: Ability to multi-task and prioritize in a fast-paced retail environment.
Personal Traits:
- A positive, customer-focused attitude.
- Highly organised with an ability to handle both physical and digital tasks.
- Creative mindset with an eye for detail and visual design.
- Passionate about health and wellness, and knowledge of health food products is a plus.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $16