What are the responsibilities and job description for the Outpatient Care Coordinator position at Brightli?
Job Description : Job Summary :
This role will serve as a liaison between the OP team and the Scheduling teams. In addition, this role will assist with care coordination for OP provider caseloads.
Essential Job Functions :
- Serve as a scheduling liaison to the scheduling team by helping to scrub OP schedules, work with administrative supervisors, and / or work directly with providers to ensure schedules are maximized.
- Collaborate with the scheduling department when OP has provider terminations / resignations and require caseload transfers to assist with ensuring clients do not experience a disruption in care.
- Collaborate with Centralized Scheduling schedule scrubbers to assist with the identification of incorrect pairings and necessary transfers.
- Assist Administrative Supervisors and OP providers by monitoring caseload sizes, waitlists, cancellation lists, etc.
- Serve as a liaison between the OP department and the HIM team to assist with transfers / discharges and caseload management.
- Serve as a liaison between the OP, HIM, Support Services, ROI, QI and Medicaid Personnel with goal of adhering to regulatory compliance expectations in the management of client charts.
- Collaborate with HIM, Compliance, and QI in assisting with ensuring OP providers' documentation is compliant and meets best practice standards.
- Abide by the system's privacy and security policies when interacting with clients and co-workers at all times.
- Perform other duties as may be assigned by supervisor.
- Functions in accordance with the system's policies and procedures.
- Participates in all required meetings.
- Regularly participates in evaluation of self and assigned staff according to the system's Policies and Procedures.
- Performs other special functions as may, from time to time, be outlined and attached hereto.
Knowledge, Skills, and Abilities :
Experience and Education Qualifications :
Supervisory Requirements :
Employment Requirements :
Physical Requirements :
ADA Consideration - Sedentary work : Exerting up to 10 pounds of force occasionally (exists up the 1 / 3 of the time) and / or a negligible amount of force frequently (exists 1 / 3 to 2 / 3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and / or writing during work shift.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Position Perks & Benefits :
Paid time off : full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package : full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training : initial, ongoing, comprehensive, and supportive
Career mobility : advancement opportunities / promoting from within
Welcoming, warm, supportive : a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission :
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Adult & Child Health is a Smoke and Tobacco Free Workplace.
