Production Manager - Greenville Repaint

Job Description

Job Description

Benefits :

• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Im Paul Thompson the founder of Brightline Painting. Ill be working directly with you.

You should read this job post if

You live and breathe customer service

You consider yourself a people person

You want a lot of upside with your career growth and future opportunities

You want to work your way into a leadership role in a big organization where you can make a big impact

You are hungry for training and development opportunities both personal and professional

You want to work are a mission-driven, industry-changing company...

You crush it when it comes to project management!

So, what is it like to work with me?

We're also committed to our team members growth in their career and life... We all have different ambitions, and we're committed to providing future growth opportunities to all team members - no matter how big those ambitions are.

This is how our team produces exceptional results without sacrificing work / life balance.

With me so far?

I'll do my best to introduce our company and this opportunity. But remember, we'll spend a lot more time in our interview process getting to know each other.

We have a lot of exciting things happening here - more than I can fit into a job post.

About Brightline Painting

Who we are : Were a professional services firm (think : accounting firm) masquerading as a paint and drywall company. Were building a market-leading, industry-changing home services company.

What We Believe : The home improvement industry and the trades are broken.

Homeowners all have horror stories about working with their contractors.

Contractors are overworked and run their business by the seat of their pants - these are not professionally built organizations.

Employees who work for painting companies are overworked, underpaid, and stressed out.

We could go on and on...

We believe the best and most successful business is the business where everyone wins...

Where employees LOVE their work, are compensated well, enjoy a work-life balance, have opportunities to grow in their careers.

Where customers have an exceptional experience from beginning to end - an experience so great they would brag about it at a dinner party.

Where a company gives back to the community in a big way.

And when everyone in the business is winning... The business experiences enormous success.

This is the kind of business we are creating... To impact the painting industry, and then the entire home improvement and construction industry.

We're starting with painting... But we don't plan on ending there.

What We Do : We create exceptional customer experiences by providing...

Systems & Processes ...

We have a "corporate" company that weve built to serve our customers with speed, clarity and efficiency. with high attention to detail.

Continuous Improvement of Systems & Processes

We never stop developing better systems. Our systems, and improving them, are how we deliver an exceptional experience to everyone our business touches.

This is how our team members produce better results and earn more without working more.

It's how our contractors and painters make more money with less stress.

It's how we deliver an ever-improving experience to our customers.

And improving systems is more than a full-time job. It includes heavy investment into coaches, experts, and consultants who help us continue to level up our operation.

Training and Development

At our core, we are coaches and consultants. We have extensive training and development programs in place to help our team excel in their roles and grow in their careers.

Including a robust leadership training and development program that's unlike most any other leadership program you've seen before.

Building leaders is critical to the future we want to fulfill.

Coaching & Support

We provide continuous coaching and training to our people...

To run a great business, you need to have great people.

And now, Production Management (that's you).

This is why people come to work with us - the value we provide is unmatched and enables ambitious people to build very successful careers.

The Master Plan :

Right now, we operate in 3 locations with an eye towards more soon.

Last year, our company grew over 100%... Even though our focus has been on building a better foundation (not growth).

As we continue to add locations and increase profitability, we will reinvest in the company towards...

1. Faster and more robust system development

2. Adding coaches to our coaching and consulting team

3. Our own operations to expand our reach

4. and much more!

About this position What Im looking for :

Im looking for a production manager who is flexible and versatile, who will be leading the day-to-day service activities for our Greenville repaint business unit.

To be successful in this role, you need to be comfortable with using technology. The days of being proficient at Microsoft Office Suite only are gone. You need to be a team player. That includes being thoughtful, productive, proactive, seeking out opportunities to assist where appropriate. You should be comfortable with following procedures and have a keen eye towards developing and maintaining metrics (KPIs). You have to LOVE being organized and possess laser-like focus on achieving 5-star customer satisfaction results.

Some things youll do :

Begin each project with the paint crew, homeowner, and sometimes the project consultant

Check in with crews daily sometimes multiple times a day to monitor progress, assist to overcome challenges, and provide timely updates to customers

Conduct crew safety meetings and tool-box talks, as necessary

Assist with scheduling projects and coordinating with crews and customers

Deliver product and supplies when necessary

Recruit, assess and onboard new paint crews

Contribute to, or lead, production meetings

Submit daily production reports through our project management system

Maintain customer relationships throughout the project and follow up as needed

Whats required about you

A valid drivers license and reliable transportation

Not afraid to tackle challenges head-on

A tendency to over communicate

Ability to give and receive professional feedback

An eagles eye for detail

A positive, can-do attitude

Construction experience

Sound like you? Lets go deeper

Ensures all files, records, databases and paperwork are set up, maintained and processed as required in a timely manner with functional responsibilities.

Align clients and their specific needs with the qualifications and expertise of each crew.

Proactively communicate updates to customers as required regarding job status and start dates.

Provide input regarding performance issues for assigned crews as directed and may recommend corrective action regarding performance issues for assigned crew.

Work with a common goal of increasing our NPS (Net Promoter Score) with the understanding that we want our business to be mostly referral-based.

It would be nice if you had knowledge of paint and / or painting, but this is not a deal-breaker for the right candidate.

Im looking for

Someone who is ready to take this opportunity to the next level for themselves and for the company.

Im looking for

Someone who is a natural leader, naturally curious, and ready to contribute while building an exciting career filled with potential

I'm looking for...

Someone who shares our values, our beliefs, and our commitment to making a significant impact on this enormous and flailing industry.

Is that you?

How to Apply

1. Submit your resume. Only people with the required project management experience will be considered.

2. Submit a cover letter. In your cover letter, please include... Why are you interested in this job? And why are you a perfect fit for this role?

What to expect after you apply

This is a critical role for our company and organization. We will be highly selective. Due to the high number of responses we expect to get to this position, I'll only be contacting people who are "moving on to the next step".

The next step is a phone conversation with me. Its my aim to respond in 48 hours if I plan on moving forward with you.

If you haven't heard from me within 48 hours, it means I didn't think this position was the right fit for you and good luck in your job search!