What are the responsibilities and job description for the Labor Relations Manager position at Brightline Trains?
Company
At Brightline, we believe in creating meaningful connections through exceptional experiences. We’re creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you’re optimistic, forward-thinking, and interested in shaping the future of travel with us, we’d love to hear from you.
Your Purpose
The Labor Relations Manager reports to the Director of People & Culture and is responsible for developing and implementing labor relations policies, procedures, and programs to maintain positive relationships between management and employees. This role will facilitate and manage labor relations on behalf of the company while ensuring compliance with labor laws, facilitating effective communication, and resolving employee complaints and disputes.
Your Role
Strategy and Program Development
Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations with the employer.
At Brightline, we believe in creating meaningful connections through exceptional experiences. We’re creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you’re optimistic, forward-thinking, and interested in shaping the future of travel with us, we’d love to hear from you.
Your Purpose
The Labor Relations Manager reports to the Director of People & Culture and is responsible for developing and implementing labor relations policies, procedures, and programs to maintain positive relationships between management and employees. This role will facilitate and manage labor relations on behalf of the company while ensuring compliance with labor laws, facilitating effective communication, and resolving employee complaints and disputes.
Your Role
Strategy and Program Development
- Develop and implement labor relations strategies and programs, in alignment with overall business goals.
- Prepare and analyze data on labor relations trends and make recommendations to senior management.
- Use surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After analyzing the information, make recommendations on changes.
- Maintain knowledge of labor laws and collective bargaining agreements.
- Monitor, and explain labor relations regulations and legislation to managers, supervisors, and employees.
- Collaborate with leadership on matters of policy and terms of memoranda of understanding before and throughout the negotiation process.
- Collaborate with legal counsel and departments in the preparation for and participation in negotiation with employees and labor groups, which includes the analysis and interpretation of labor contracts.
- Act as the company’s representative in administrative and legal proceedings, including contract negotiations, arbitrations, and mediations.
- Analyze information and data necessary to define and discern cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
- Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.
- Develop further training as needed.
- Investigate and resolve labor complaints and grievances and assist with employee relations matters.
- Perform other related duties as assigned.
- Bachelor’s or master’s degree in human resources, Labor Relations, Business Administration, or a related field.
- Minimum Five years of proven experience in a labor relations role within a multi-location, unionized environment.
- Thorough understanding of state and federal laws concerning labor relations.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Exceptional negotiation and conflict resolution skills with a thorough understanding of negotiation techniques.
- Understanding of compensation administration.
- Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
- Excellent interpersonal and communication skills.
- Ability to handle sensitive information with discretion.
- Proficiency in labor relations software and HR management systems.
- Ability to work onsite in a hybrid role located in Orlando or South Florida
- Ability to travel within Brightline Florida's footprint as needed
- Experience with the transportation industry labor relations is a plus.
- Certification from a recognized HR or labor relations body is a plus.
Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations with the employer.
