What are the responsibilities and job description for the Front Desk Admin position at Brightman Dental?
As a Dental Front Office Administrator, you will be the first point of contact for our patients, ensuring a smooth and positive experience from the moment they enter our office. You will be responsible for performing a variety of administrative tasks, including but not limited to scheduling appointments, verifying patient insurance, managing patient records, and handling phone inquiries. You will work closely with our dental team to provide exceptional care and ensure our practice runs efficiently.
Key Responsibilities:
- Greet patients warmly and ensure they have a positive experience at the office.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Verify and update patient insurance information and manage billing inquiries.
- Maintain accurate and organized patient records in the system.
- Coordinate with the dental team to ensure smooth patient flow and treatment scheduling.
- Process patient payments and manage financial transactions.
- Handle correspondence, emails, and other office communications.
- Assist with maintaining the cleanliness and organization of the front office area.
Qualifications:
- Prior dental experience required, Open Dental practice software experience highly preferred.
- Must be bilingual (Spanish/English)
- Strong communication and customer service skills.
- Ability to multitask, stay organized, and manage time effectively.
- Familiarity with dental terminology and insurance plans.
- Positive attitude, reliability, and a team player.
Benefits
- 401k Plan
- Health, Dental and Vision Insurance
- Monthly Bonus if goal is reached!
Job Type: Full-time
