What are the responsibilities and job description for the Customer Service Associate position at Brighton/Northville Paint co?
Company Overview
Brighton/Northville Paint Co. is a trusted Benjamin Moore Paint store with two convenient locations in Brighton and Northville. We pride ourselves on delivering top-quality products and exceptional customer service to help our clients achieve their home improvement goals.
Summary
We are seeking a dedicated Customer Service Representative to join our team at Brighton/Northville Paint Co. In this role, you will be the first point of contact for our customers, providing them with expert advice and support regarding our paint products. Your contributions will be vital in enhancing customer satisfaction and driving sales.
Responsibilities
- Provide exceptional customer service by assisting customers with product inquiries and recommendations.
- Handle cash transactions accurately and efficiently.
- Maintain a clean and organized store environment to enhance the shopping experience.
- Process orders and manage inventory levels effectively.
- Assist in data entry tasks to keep customer records up to date.
- Collaborate with team members to achieve sales goals and improve client services.
Requirements
- Proven experience in customer service or retail sales.
- Strong communication skills in English; bilingual or multilingual abilities are a plus.
- Basic cash handling experience is preferred.
- Ability to analyze customer needs and provide appropriate solutions.
- Familiarity with data entry processes is beneficial.
If you are passionate about helping customers and want to be part of a dynamic team, we invite you to apply today at Brighton/Northville Paint Co. Your next career opportunity awaits!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.50 per hour
Expected hours: 24 – 42 per week
Shift:
- Day shift
Work Location: In person
Salary : $15 - $18