General Manager - Client Services

Job Details:

We are a market leader in building automation and commercial HVAC solutions, is seeking an experienced General Manager - Client Services to drive revenue growth through our building analytics and HVAC optimization solutions.

POSITION SUMMARY:

Lead all phases of HMS building automation systems (BAS) and Client Services business to ensure maximum agreement base growth, associate development, pull-through sales, operational delivery, and profitability.

QUALIFICATIONS:

• Bachelor’s Degree, preferred
• Minimum of 10 years of Commercial BAS experience
• Minimum of 5 years of leadership experience
• Strong financial acumen

ESSENTIAL DUTIES AND RESPONSIBILITIES:

TEAM BUILDING:

• Grow and retain the Associates on the team through servant leadership, one-on-one coaching, internal and external training, and Associate Development Plans.
• Continually build and maintain a network of industry contacts in order to actively contribute to recruiting and onboarding new Associates.
• Build trust and create strong collaboration between Operations and Sales, and across HMS departments.

BUSINESS GROWTH:

• Retain the annual agreement clients entrusted to their care through outstanding customer communication, on-time PM delivery, and providing service with a sense of urgency.
• Grow the maintenance base through redeeming annual sales plan for new agreements, effectively escalating renewed agreements, and expanding service offerings to existing clients.
• Maximize annual pull-through sales (T&M and Turn-key projects) by understanding client needs, leveraging our unique data and insights, and implementing new technology and solutions.
• Execute work across all assigned lines of business to achieve actual gross profit and net operating income goals.

CONTINUOUS IMPROVEMENT:

• Cultivate our culture of being infinitely driven and never satisfied through challenging the status quo, openness to new ideas from internal and external resources, holding self and others accountable, and taking appropriate risk.
• Regularly reviews strategies, tactics, policies, and methods, implementing change as needed
• Identifies problems quickly, gathers and analyzes information skillfully, and takes action in a timely manner.

SAFETY:

• Promote the culture and principles of Safety by Choice, not by Chance
• Hold self and team accountable for safety compliance
• Supports the Safety Manager’s training efforts and OSHA compliance initiatives

Compensation: Competitive base salary, annual performance bonus, and a monthly car allowance. Relocation assistance available.

• Additional Benefits: Annual sales retreats and awards trips, tuition reimbursement, professional development, gym and fitness reimbursement, taxi and RTD benefits, company events, and more!

COMPETITIVE BENEFITS PACKAGE:

• Comprehensive Medical, Dental, Vision plus employer contributions
• 401K - Matched
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Tuition Reimbursement
• Gym and Fitness Reimbursement
• Monthly Car Allowance
• Company Events and Awards
• AND MORE!!