What are the responsibilities and job description for the Lead New Student Navigator position at Brightpoint Community College?
Posting Summary
Working Title
Lead New Student Navigator
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Exempt
Pay Band
04
Position Number
29000205
Agency
Brightpoint Community College
Division
Brightpoint Community College (Div)
Work Location
Chesterfield - 041
Hiring Range
Commensurate with qualifications and experience
Emergency/Essential Personnel
No
EEO Category
N-No EEO-4 Reporting
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
8am – 5pm; Monday – Friday; and as needed
Sensitive Position
No
Job Description
Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
* OPEN TO BRIGHTPOINT EMPLOYEES ONLY *
Brightpoint Community College invites applicants to apply for the Lead New Student Navigator position. This role provides high-quality service to help prospective and new students successfully complete the onboarding process.
* OPEN TO BRIGHTPOINT EMPLOYEES ONLY *
Brightpoint Community College invites applicants to apply for the Lead New Student Navigator position. This role provides high-quality service to help prospective and new students successfully complete the onboarding process.
The Lead New Student Navigator is a vital role, serving as a resource and guide to applicants while assisting the Coordinator of New Student Onboarding (Coordinator). The Lead New Student Navigator will act as the point of contact for onboarding-related inquiries when the Coordinator is unavailable, and will be responsible for scheduling New Student Navigators to ensure ample coverage on campus, online, and during evenings and weekends during peak periods. Additionally, the Lead New Student Navigator will assist in managing the assignment of new students to New Student Navigators.
Selected candidates must be able to work a flexible schedule that includes some evenings and weekend hours during peak enrollment seasons. Navigators must also be able to work on either campus as needed.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Experience in providing client, customer, or patient care. Cultural competency with experience working with diverse populations. Prior experience in student affairs in higher education. Proficiency with Microsoft Office and Google suite. Excellent written and verbal communication. Understanding of and commitment to open-access community college philosophy and student success. Successful completion and passing of a criminal background check are required.
Additional Considerations
Significant experience working with high school or college students. Competency in customer relationship management (CRM) software and/or student information systems. Expertise in one or more of the following: college admissions, advising, financial aid/services, etc.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
As needed
Posting Detail Information
Posting Number
CLS_3721P
Recruitment Type
Agency Employee Only - E
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
04/10/2025
Job Close Date
04/17/2025
Open Until Filled
Agency Website
Contact Name
Shelby Duncan
Email
sduncan@brightpoint.edu
Phone Number
(804) 594-1417
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
