What are the responsibilities and job description for the Family Support Specialist (Bilingual) position at Brightpoint?
El Hogar del Niño, now part of Brightpoint (formerly Children's Home & Aid), has been a leader in providing high-quality early childhood care and education services, with an expert focus on the needs of Latinx and newly arriving families in the Pilsen community for 50 years. Brightpoint and El Hogar Del Niño believe that family is the most important asset for child and youth wellbeing, which is rooted in each organization’s commitment to early childhood care and education. Our greatest strength is our shared commitment to support strong families which create thriving children and communities.
The Family Support Specialist serves as the first point of contact for families who apply for center-based Early Childhood services at El Hogar del Niño. The Family Support Specialist is responsible for participant eligibility, identifying the needs of children and families, and coordinating, enrolling and tracking participation in services to maximize the child and family’s well-being. As a Family Support Specialist, you will recruit families with children for enrollment in the program, complete and obtain all essential documentation to validate eligibility, coordinate the placement of eligible children and establish trusting, nurturing relationships with program participants.
Candidate qualifications:
- Bachelor's degree in Social Work, human services, family studies, or a related field required.
- Gateways Family Specialist Credential Level 4 required.
- Two years related experience in outreach or casework preferred.
- Bilingual (English/Spanish) required.
- Valid driver's license, auto insurance, and daily access to reliable transportation required.
(Candidates without the required degree/credentials may be considered with an approved educational plan).
Job details:
- Compensation: Range starts at $20.19/hr; offers are commensurate with experience.
- Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off per year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
- Location: El Hogar Del Niño.
- Schedule: Full-time, hourly; general business hours with some flexibility required for special projects and evening/weekend recruitment events.
Where you work matters.
We believe that by building diverse and inclusive teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here.)
We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and learning opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your unique and authentic voice to disrupt the systemic inequality impacting children and families, we encourage you to apply today.
Click here to review our agency’s Blueprint for Impact.
Brightpoint and El Hogar del Niño are committed to the principles of Equal Employment Opportunity and Affirmative Action. All employment activities are conducted in an equal and equitable fashion. The Agency prohibits employment discrimination on the basis of race, color, gender, age, religion, disability, national origin, ancestry, sexual orientation, gender identity, gender expression, marital status, parental status, veteran status, source of income, and any other legally protected category in the recruitment, selection, hiring, determination of salary level and benefits, promotion, demotion, layoff, termination, and other terms and conditions of employment.
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