What are the responsibilities and job description for the Collections Analyst position at BrightSpring Health Services?

Collections Analyst

Job Locations US-SC-CHARLESTON | US-NC-CHARLOTTE | US-SC-COLUMBIA | US-NC-RALEIGH

2024-158223

Line of Business

PharMerica

Position Type

Full-Time

Pay Min

USD $15.00 / Hr.

Pay Max

USD $19.00 / Hr.

Our Company

PharMerica

Overview

Remote

Do you have billing or collections experience?

Are you a numbers aficionado, skillful in maximizing costs and minimizing expenses?

Our Collections Analysts are responsible for the research, collection and / or resolution of an assigned account portfolio in accordance with PharMerica's Collections Policy and Procedures and the Consumer Credit Protection Act of 1977. Our f inance and accounting departments focuses on the organization's financial management strategies and execution. Our Collections Analysts are integral members of our finance teams.

This position requires QS1 Collections experience (non- negotiable)

This is a remote position. It is desired that applicants live in South Carolina or North Carolina.

Schedule : Monday - Friday, 8 : 30am - 4 : 00pm eastern time. No nights, No weekends.

If this piques your interest, read more below and apply today!

We offer : DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail / Closed-door environment

Position will be posted for a minimum of 7 business days

Responsibilities

Responsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and / or credits.

Works with facilities, receiving in / out bound telephone calls and / or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniques

Identifies at-risk accounts and brings them to the attention of the management team and account managers

Document collection efforts with clear and concise notes

Works with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely manner

Productivity records will also be maintained

Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication

Works with Facility Collection Director / Manager / Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money

Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence

Works with Facility Collections Manager / Supervisor and other members of the management team on special projects as needed

Performs other tasks as assigned

Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualifications

High School graduate, GED or equivalent experience

One year billing and / or collections experience

Third Party Billing or collections / billing experience in the healthcare industry; AS400 computer experience preferred

Data entry, Strong proficiency with MS Excel, Word, Webex, MS Teams, and basic computer knowledge

Medical billing and coding experience desired

Strong written and verbal Communication, Problem Solving, Analytical Skills, Detail Orientation, can work individually and within a Team

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica isone of the nation'slargest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visitwww.pharmerica.com. Follow us onFacebook,Twitter, and LinkedIn.

Salary Range

USD $15.00 - $19.00 / Hour

Salary : $15 - $19

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