What are the responsibilities and job description for the Financial Clearance Specialist position at BrightSpring Health Services?
Overview
The Financial Clearance Center (FCC) Specialist contacts insurance companies, branch operations, and patients to ensure accurate patient demographic and insurance information including insurance verification / benefits / authorizations, and the status of a used / remaining benefits.
Responsibilities
- Verifies eligibility and insurance benefits including but not limited to : Confirming the status of used / remaining benefits using electronic and telephonic resources, communicating, and identified insurance plan to billing manager for system updates.
- Obtains pre-certification, authorizations, and referrals to ensure managed care compliance for necessary services.
- Fulfills notification requirements.
- Partners and maintains working relationship with various departments throughout the organization, including Business HUB, Clinical Coordinators and Branch Operations
- Provides patient education as needed on various topics including patient rights, regulatory requirements, and financial policies.
- Prepares oral / written communications including periodic status updates.
- Maintains documentation and notes in computer system regarding all conversations with patients, insurance company representatives, and pre-certification.
- Supports BrightSpring Health’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, and other laws applicable to BrightSpring Health’s business practices.
- Completes all required training, maintains active working knowledge of BrightSpring health’s Code of ethics (LEGACY), and immediately follows reporting procedures related to compliance, incidents, HIPAA, and adheres to confidentiality obligations.
- Maintains effective communication strategies and style with patients, insurance companies both verbally and in writing to ensure a positive overall internal / external customer service experience.
Qualifications
About our Line of Business
Rehab in Motion is devoted to elevating the physical and emotional wellbeing of seniors through physical, occupational and speech therapies. Our team’s holistic approach integrates mindfulness-based interventions to address trauma, fostering increased independence, strength, and fall prevention. At Rehab in Motion, our tailored physical therapy and fun-filled exercise classes embrace the unique culture of every retirement or assisted living community we serve, because staying active and independent should be as enjoyable as it is beneficial. Our team excels in trauma-informed care, fostering a nurturing and empathetic environment for all clients. This approach ensures that each individual receives comprehensive care, incorporating support, evidence- based interventions, and an overall improved quality of life, leading to more favorable outcomes. For more information, please visit . Follow us on , , and .
Salary Range
USD $20.00 - $25.00 / Hour
Salary : $20 - $25
