What are the responsibilities and job description for the Hospice Authorization Specialist position at BrightSpring Health Services?
| ID | 2025-161603 | Line of Business | Adoration Home Health and Hospice | Position Type | Full-Time |
Adoration Home Health and Hospice
Adoration Health is seeking an Authorization Specialist to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Authorization Specialists today to begin helping people live their best life.
Adoration Health's comprehensive benefits include:
- Short- and long-term disability
- PayOUT daily pay option*
- Life insurance
- Tuition reimbursement and discounts
- Paid time off
- 401(k) retirement savings plan
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Employee discounts
*Eligibility based on location
Responsible for obtaining and tracking authorization for all patients for whom their insurance requires pre-authorization. This position requires multi-tasking, computer skills, good oral and written communication and customer service etiquette. Function as a part of the team and keep everyone apprised of the authorization situation. Responsible for Agency's ability to bill and be paid for visits made by the field staff.
- Answer telephones and provide excellent customer service to our professional staff and insurance representatives
- Run and utilize computer reports regularly
- Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
- Obtain and track authorization for all patients for whom their insurance requires pre-authorization
- Clearly document all authorization requests
- Communicate with multiple disciplines
- Notify Supervisor of problems in a timely manner and works to help provide solutions
- Other duties as assigned
- Excellent phone and customer service skills
- Successful completion of LPN program
- Possess current professional license in good standing and maintains
- Experience in dealing with insurance companies
- Computer skills to include word, data entry
- Must follow written and verbal instructions
- Must pay attention to detail
- Use computer programs effectively
- Communicate effectively verbally and in writing
- Listen and understand information and ideas presented through spoken words and sentences
- Communicate information and ideas in speaking so others will understand
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
