What are the responsibilities and job description for the Medicare Sales Account Representative position at BrightSpring Health Services?
Medicare Sales Account Representative
Job Locations US-TN-CHATTANOOGA | US-TN-KNOXVILLE | US-KY-LOUISVILLE | US-KY-LEXINGTON | US-TN-NASHVILLE | US-IN-INDIANAPOLIS
2025-159829
Line of Business
Signature Advantage
Position Type
Full-Time
Pay Min
USD $64,000.00 / Yr.
Pay Max
USD $66,000.00 / Yr.
Our Company
Signature Advantage
Overview
Seeking an Account Representative for our Signature Advantage Institutional Special Needs Plan (ISNP) who will work with senior care partners to assist in enrolling new residents and members. Actively market plan to new senior care partners within plan service area. The remote Account Representative will use a consultative sales approach to encourage enrollment in a Medicare Advantage plan by present product options to prospective members while understanding and complying with Medicare regulations and company policies.
Signature Advantage ISNP is a Medicare Advantage Plan covering all the benefits of Original Medicare (Parts A and B) with prescription drug coverage (Part D). The Signature Advantage (ISNP) Plan is a unique plan allowing members to enroll year-round.
Responsibilities
Working with senior care partners to assist with enrolling new resident members and discussing plan benefits with senior care partners, potential plan members and their families.
- Responsible for educating members on the plan and providing high quality customer service, providing professional, accurate and timely response to all inquiries regarding eligibility, plan coverage, coordination of benefits and claim payment solutions.
- Identify prospective enrollees and determine eligibility for participation in Signature Advantage plan (ISNP) in assigned territory.
- Follow up on leads, identifying and attending community outreach events targeted for seniors, establishing relationships, and presenting opportunities with provider groups, as well as self-generated leads.
- Must be willing and able to meet established sales goals and targets as set by leadership.
- Assisting with resolution to Member and Provider issues. Refer all unresolved issues to the next level including grievance and appeals.
- Actively market plan to new senior care partners within plan Service Area.
- Assist with identifying key providers in market area that would enhance plan's network.
- Meet the physical and sensory requirements stated below and be able to work in the described environment.
- Responsible for year-round enrollment of eligible individuals into Signature Advantage's Institutional Special Needs Plan(s).
- Manage market territory with plan service area.
- Meeting New and existing members to collect information on early interventions for service or health needs and communicate this back to the Care Team.
- Deliver approved sales and marketing presentations in accordance with applicable Centers for Medicare & Medicaid Services (CMS) and State guidelines and standards.
- Conduct individual meetings, small group presentations and attend scheduled facility roll-out meetings as needed.
- Must communicate effectively with Medicare beneficiaries, their families, caretakers, nursing facility management and staff.
- Must consistently achieve established sales goals and report all sales and field marketing results daily.
- Responsible for tracking and maintaining accurate records in compliance with HIPAA / HITECH laws and Signature Advantage policies and procedures.
- Other special projects and duties, as assigned.
Qualifications
management preferred.
stakeholders and vendors.
About our Line of Business
Signature Advantage is a Medicare Advantage Plan covering all the benefits of Original Medicare (Parts A and B) with prescription drug coverage (Part D).TheSignature Advantage Plan is a unique plan allowing members to enroll year-round. The plan focuses on members who meet residential requirements in Signature Advantage participating nursing facilities. An interdisciplinary team of clinicians and innovativeservices allow us to meet eachmember'sclinical needs and provide preventive, coordinated, andquality healthcare. With a dedicated nurse practitioner leading a personalized care plan, we strive to improve the health of the communities in which we serve. For more information, please visitwww.signatureadvantageplan.com.
Salary Range
USD $64,000.00 - $66,000.00 / Year
Salary : $64,000 - $66,000
