What are the responsibilities and job description for the Rehabilitation Services Coordinator position at BrightSpring Health Services?
About Our Team
BrightSpring Health Services is dedicated to delivering high-quality healthcare solutions. Our team of experts provides innovative and effective care to our patients. We are committed to hiring talented individuals who share our passion for improving lives.
Job Overview
We are seeking a skilled Front Office Coordinator to join our team. The successful candidate will be responsible for managing patient accounts, working with electronic medical records, and performing various administrative tasks.
Responsibilities
- Welcome patients and visitors, and answer or refer inquiries
- Receive referrals and understand insurance benefits available
- Verify insurances and obtain authorization from insurance companies
- Schedule patient appointments
- Register patients, check them in and out
- Collect copays at the time of each appointment and follow procedures for co-payment deposits
- Perform credit card transactions
- Maintain patient account balances
- Work with electronic medical records
- File, fax, and scan documents
- Manage and order office supplies
- Complete billing and payroll data entry
- Schedule breaks and lunches with Aides to ensure front office coverage
- Maintain and develop referral source relationships
- Support marketing and brand awareness as needed
- Complete clinic opening and closing duties as required
Requirements
- Minimum of Associate's Degree with business emphasis or significant directly related medical office experience
- Minimum of two years front and back medical office work experience
- Presents professional attitude, appearance, strong customer service skills, and use of judgment
- Knows advanced computer software (Microsoft Office) and has data entry skills
- Excellent organizational, customer service, and oral/written communication skills
