What are the responsibilities and job description for the RN - Clinical Community Liaison position at BrightSpring Health Services?
RN - Clinical Community Liaison
Job Locations
US-AR-LITTLE ROCK
| ID | 2025-161051 | Line of Business | Hospice Home Care | Position Type | Full-Time |
Hospice Home Care
Responsible for establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns. Evaluates for hospice appropriateness and facilitates the transition of care from a community facility to hospice care. Coordinates care with the community referral and hospice clinical team, including an admission nurse.
- Adheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials
- May assist in conducting market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projections
- Employs marketing and promotional initiatives to achieve budgetary volume projections
- Establishes and maintains positive working relationships with current and potential referral and payer sources
- Builds and monitors community, customer, payer and patient perceptions of the hospice as a high-quality provider of services
- Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs
- Coordinates care, in the best interests of the potential client, from community care to hospice care
- Uses clinical skills to assess for appropriate clients that would meet the Medicare Hospice Guidelines for all levels of care, Routine Home Care, Respite, General Inpatient, and Continuous Care
- Would communicate effectivity that assessment to the clinical team including the admission nurse
- Maintains comprehensive working knowledge of Organization's Name markets including government agencies, major payer groups, key referral sources, and competitor's market positioning
- Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel
- Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the hospice
Participates in daily marketing operations implementation of marketing initiatives
- Completion of a Registered Nurse accredited program with an unrestricted state nursing license
- One year of nursing experience required, 1 year in hospice preferred
- Ability to market effectivity and deal tactfully with customers, the community and the hospice clinical team
- Demonstrates good communications skills, negotiation skills, and public relations skills
- Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
- Knowledgeable of disease processes and comprehensive medical record reviews
Hospice Home Care focuses on providing hospice care to local patients and their families living in Arkansas. We concentrate on managing a patient's pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Hospice Home Care apart. We believe the quality of life to be as important as length of life. Hospice Home Care offers Routine Home Care, Respite, General Inpatient Care and Continuous Care. For more information about Hospice Home Care, please visit www.hospicehomecare.com. Follow us on Facebook, Twitter, and LinkedIn.
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
