What are the responsibilities and job description for the Family Liaison-Home Care Services position at BrightStar Care of Lubbock?
Be the Bridge for Families in Need of Compassionate Care
Are you someone who finds joy in helping others? Do you naturally build trust and connection with those around you? We are looking for a warm, relationship-focused Family Liaison to join our team and support our outreach efforts within the community—especially to families seeking caregiving support for their loved ones.
As a Family Liaison, you’ll play a meaningful role in guiding families through the process of finding the right care for their aging loved ones. You’ll collaborate closely with our marketing and care teams to share the services we provide and ensure every family feels heard, supported, and confident in their decision.
How You’ll Make a Difference:
- Be a Trusted Guide – Offer compassionate support to families as they explore care options for aging loved ones.
- Build Community Connections – Develop lasting relationships with referral partners, senior-focused organizations, and local healthcare professionals.
- Support Our Mission – Help spread the word about our caregiving services and connect more seniors to the care they deserve.
- Collaborate with Purpose – Work hand-in-hand with our marketing team to nurture referrals and ensure a smooth, welcoming experience for new families.
Who Thrives in This Role:
- Individuals with a heart for service and a natural talent for building trust and connection.
- Professionals with experience in customer service, senior care, community outreach, or relationship management.
- Compassionate listeners who are patient, empathetic, and detail-oriented.
- Those who are comfortable talking with families about senior care needs and who find meaning in being a helpful resource.
Why Join Us?
- Competitive pay plus opportunities for growth within a supportive and mission-driven team.
- Comprehensive benefits including health, dental, vision, PTO, and mileage reimbursement.
- A locally owned organization with a strong reputation for providing high-quality, heartfelt care.
- A workplace where your kindness, insight, and compassion truly matter.
If you’re looking for a role where you can use your gift for connection to make a meaningful difference, we would love to meet you. Apply today and help us be a trusted partner for families navigating senior care.
