What are the responsibilities and job description for the Solutions Architect position at Brightwing?
Job Description
Job Description
Position Overview
Lead Architect for designing product lifecycle solutions and helping them realize their vision within complex projects and programs across all of our customers. This position requires excellent interpersonal skills, technical leadership skills, process improvement skills as well as Teamcenter PLM configuration and customization implementation skills. In this role, you will perform as a trusted advisor on architectural design to address business problems ensuring that the technical integrity of the solution remains aligned to requirements and value delivery throughout project and that the various project solutions.
As part of the Professional Services team, you will work with and lead Consultants, Product Architects, Project Managers, Industry Experts and Product Development teams to ensure project and customer success.
Responsibilities
- Lead the design of the Teamcenter solution, ensuring that it supports scalability, reliability, security, and integration with other enterprise systems.
- Oversee and guide the extension of Teamcenter functionality to meet specific requirements while balancing technical constraints and best practices.
- Define and enforce configuration and deployment best practices, standards, and methodologies across the solution.
- Leverage industry best practices and templates for the PLM Software solution delivered to provide customer value.
- Develop documentation for configuration, configuration management, and best practices for customer programs
- Align the Teamcenter deployment and upgrades with the organization's strategic goals, including long-term PLM roadmap and innovation.
- Stay current with emerging technologies and evaluate how they could be leveraged to enhance the Teamcenter environment or broader IT ecosystem.
- Identify potential risks in the architecture, design, or implementation phases and assist in the development and implementation of mitigation strategies.
- Provide expert-level support for troubleshooting complex issues within the Teamcenter environment.
- Make high-level technical decisions regarding system configurations, tools, and technology stacks to be used in the Teamcenter environment.
- Provide guidance on advanced configuration and / or customization techniques, including development of custom workflows, processes, or data models within Teamcenter.
- Build and maintain relationships with third-party service providers and partners, ensuring they contribute to successful project outcomes.
- Guide and develop technical resources to deliver excellence for customers across the portfolio.
- Recommend training and development opportunities for technical resources on projects.
- Understand customers’ goals and objectives to identify what change initiatives are needed for the customer to be more efficient and productive.
- Effectively communicate with clients, sales team and project managers
- Communicate project processes and progress by interacting with the customer to support customer expectations and support customer adoption.
- Collaborate with customer stakeholders to gather and understand business requirements for PLM systems and propose solutions that align with these needs.
- Engage with customers (internal or external) to understand their needs and challenges and translate those into system requirements and solutions. Collaboration between the different roles / responsibilities within the customer team.
Required Knowledge / Skills, Education, and Experience
Preferred Knowledge / Skills, Education, and Experience
Security Clearance
Work Location :