What are the responsibilities and job description for the Beertender/Customer Engagement Specialist position at Brightworks Brewing Co.?
Overview
We are seeking a dynamic and outgoing Beertender/Customer Engagement Specialist to join our team. The ideal candidate will be responsible for fostering positive interactions with customers and enhancing their overall experience in our family-friendly brewery. This role requires a blend of interpersonal skills, attention to detail, and a passion for service excellence. The Beertender/Customer Engagement Specialist will play a crucial role in promoting our brand and ensuring customer satisfaction through effective communication and support. If you're interested in learning about the craft beer industry and the beer making process, there is also opportunity to grow and assist in brewing and developing recipes!
Responsibilities
- Engage with customers in a friendly and professional manner to create a welcoming atmosphere.
- Assist customers with inquiries, providing information about products and services.
- Operate cash registers and handle transactions accurately, ensuring proper cash management.
- Utilize POS system to process orders efficiently.
- Maintain knowledge of food safety standards and best practices in food handling.
- Collaborate with team members to ensure smooth operations during peak hours.
- Conduct basic math calculations for retail transactions and inventory management.
Requirements
- Previous experience in a customer-facing role is preferred, particularly in a brewery or food service environments.
- Familiarity with cash register operations and basic math skills is essential.
- Experience with Toast POS or similar point-of-sale systems is a plus.
- Knowledge of food handling practices and food safety regulations is highly desirable.
- Strong communication skills with the ability to help customers effectively.
- Ability to work collaboratively within a team while also being self-motivated.
- Flexibility to work various shifts, including evenings and weekends as needed.
If you are passionate about beer and enjoy creating a welcoming environment, we encourage you to apply for the Beertender/Engagement Specialist position. Join us in creating memorable experiences for our customers!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 15 – 38 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Application Question(s):
- How soon could you begin?
Ability to Commute:
- Manassas, VA 20110 (Required)
Work Location: In person
Salary : $12