What are the responsibilities and job description for the National Portfolio - Client and Vendor Relationship Coordinator position at Brilar LLC?
Job Description
Job Description
Description :
As a Client and Vendor Relationship Coordinator, you will work with a team of professionals dedicated to total client satisfaction. This role is critically important to our growth and success. Our mission is to be a premiere and sought-after employer known for providing high quality service, to be profitable in all we do, and to have a healthy culture rich in safety, mutually beneficial relationships, and continuous improvement. The Client and Vendor Relationship Coordinator will play a major part in advancing our mission by overseeing all facets of client satisfaction within the vendor service model.
Responsibilities
- Enthusiastically support, promote, and adhere to our Core Values : accountability, continuous improvement, win / win (1 1=3), unity, integrity, safety, and respect
- Support, adhere to, and enforce company policies
- Attentively monitor and respond to client concerns and issues
- Follow through on service issues that need improvement
- Contract set-up, ongoing monitoring, and invoices from our internal system
- Assist fellow team members with secondary revenue opportunities set-up and delivery to client
- Process vendor invoices, verifying reporting requirements are complete and complete internal process to ensure timely payment to vendors
- Oversee internal and external systems to review vendor performance and compliance
- Identify and make recommendations to the upper management regarding failing vendors
- Act as a liaison between vendors and other team members
- As needed, cooperate with the sourcing and recruitment team to dispatch back-up vendors or source new vendors
- Help identify service priorities on sites and offer directions to vendors based on client’s immediate business needs
- Always representing the company and brand in a positive manner
- Continue to develop and improve skills and techniques through a commitment to continuous improvement
- Stay well-informed of changes and advances in the industry
- Some on-call and emergency responses may be necessary
Requirements :
Job Duties may change at any time due to business needs. Outlined in the above job description are the core responsibilities of the job. This is not meant to be an all-inclusive and total list of tasks or responsibilities. This job description is not a contract. Brilar is an at-will employer.
Brilar LLC, is an Equal Opportunity and E-Verify Employer
