What are the responsibilities and job description for the Vault Manager position at Brink's, Incorporated?
About Brink's:
The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100countries.
Brink’s has been a trusted partner in securing commerce for more than 165 years. Together, every Brink’s Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.
We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
The Vault Manager I is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the Manager, Route Logistics and Branch Leadership in the secure, safe and efficient functioning of the branch.
This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink’s and its customers, as well as the safety of persons on the premises of Brink’s and its customers.
Key Responsibilities:
- Provide first line management to Vault employees
- Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
- Provide coaching and skill development to employees on a consistent basis
- Monitor and adjust performance of all staff, machines and workflows
- Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
- Secure inventories by executing controls and ensuring strict compliance with security procedures
- Maintain and provide quality customer service and good communications with the customer base
- Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
- Maintain accurate records, handle customer inquiries, and balance transactions daily
- Assist Branch Management as need to meet branch goals
- Cross-train and perform other duties as assigned
Minimum Qualifications:
- Minimum of 3 years operations experience in a vault, cash or coin processing environment
- Minimum of 21 years of age
- A valid firearms permit or ability to pass applicable firearms licensing
- A valid guard card or ability to obtain a guard card or any other required licenses
Preferred Qualifications:
- Management experience in a production environment
- Cash handling experience in the secure logistics or banking industry
- Experience in a coin processing environment
- Knowledge of lean/process improvement methodologies
- Knowledge of budgeting and planning experience
- Bachelor’s Degree
Professional Skills:
- Excellent ethics and integrity
- High attention to detail
- Collaborative work style
- Excellent customer service
- Ability to work independently
- Professional, positive demeanor
- Ability to influence and lead
What’s Next?
Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
