What are the responsibilities and job description for the IT Analyst position at Brinks?
Job Details
Brinks Texas License #C00550
About Brink's:
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.
Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.
We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
The IT Analyst is responsible for assisting customers with defining and articulating requirements that can then be translated into overall project requirements. This position serves as the liaison between the system users and the development team to help design and develop applications.
KEY RESPONSIBILITIES:
Facilitate and document the interactive system requirement sessions to capture business rules, workflow, project goals, and project benefits
Collaborate with internal resources and internal customers/stakeholders to gather report requirements
Assist in developing process design, documentation and procedures based on reporting needs
Assess the needs of the business, prioritize projects and drive analyses to completion
Confer with personnel of organizational units involved to analyze current operational procedures, identify problems and learn specific input and output requirements
Write detailed description of user needs and program functions using an appropriate combination of Narrative, Use Cases, Wireframes and Flowcharts, translating business requirements to IT functional specifications
Prepare workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system
Plan and prepare reports and memoranda as documentation of program development
Provide assistance as required to organizations outside of the company (vendors, customers) to develop/improve automation that crosses company boundaries
Maintain an effective user-support relationship
Perform black box, integration and regression testing of the additional module / applications developed as needed
Conduct training sessions to users as required
Perform other duties as assigned or necessary
MINIMUM QUALFICATIONS:
Minimum of 5 years' experience in providing business or data analysis
Minimum of 5 years of experience with Microsoft Office Suite (Visio, Word, Project, Excel, PowerPoint)
Minimum of 2 years' experience in providing business analysis for financial systems
Ability to express complex technical concepts effectively, both verbally and in writing
Ability to write basic SQL Queries
Ability to interact with stakeholders in a professional manner and build cross-functional relationships
Excellent attention to detail, self-starter/independent worker/thinker
PREFERRED QUALIFICATIONS:
Associate's degree in IT related area required. Bachelor's degree in IT area preferred.
3 Years supporting business analyst work within Service Now
Experience in areas of process improvement
Experience working in Service Management roles or positions
Experience performing complex queries against database systems to assist in requirements or defect analysis
Experience performing design activities such documenting data mappings and design approach
Experience as an IT Business Analyst in a logistics company
Working knowledge of relational database concepts
Project Management skills, coordinating projects from idea to closure
ITIL, Lean or Six Sigma Certification preferred
PROFESSIONAL SKILLS:
Excellent analytical and organizational skills
Excellent understanding of business objectives and goals
Excellent interpersonal/communication and presentation skills
Ability to work independently with limited supervision
Ability to express complex technical concepts effectively, both verbally and in writing
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
About Brink's:
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.
Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.
We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
The IT Analyst is responsible for assisting customers with defining and articulating requirements that can then be translated into overall project requirements. This position serves as the liaison between the system users and the development team to help design and develop applications.
KEY RESPONSIBILITIES:
Facilitate and document the interactive system requirement sessions to capture business rules, workflow, project goals, and project benefits
Collaborate with internal resources and internal customers/stakeholders to gather report requirements
Assist in developing process design, documentation and procedures based on reporting needs
Assess the needs of the business, prioritize projects and drive analyses to completion
Confer with personnel of organizational units involved to analyze current operational procedures, identify problems and learn specific input and output requirements
Write detailed description of user needs and program functions using an appropriate combination of Narrative, Use Cases, Wireframes and Flowcharts, translating business requirements to IT functional specifications
Prepare workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system
Plan and prepare reports and memoranda as documentation of program development
Provide assistance as required to organizations outside of the company (vendors, customers) to develop/improve automation that crosses company boundaries
Maintain an effective user-support relationship
Perform black box, integration and regression testing of the additional module / applications developed as needed
Conduct training sessions to users as required
Perform other duties as assigned or necessary
MINIMUM QUALFICATIONS:
Minimum of 5 years' experience in providing business or data analysis
Minimum of 5 years of experience with Microsoft Office Suite (Visio, Word, Project, Excel, PowerPoint)
Minimum of 2 years' experience in providing business analysis for financial systems
Ability to express complex technical concepts effectively, both verbally and in writing
Ability to write basic SQL Queries
Ability to interact with stakeholders in a professional manner and build cross-functional relationships
Excellent attention to detail, self-starter/independent worker/thinker
PREFERRED QUALIFICATIONS:
Associate's degree in IT related area required. Bachelor's degree in IT area preferred.
3 Years supporting business analyst work within Service Now
Experience in areas of process improvement
Experience working in Service Management roles or positions
Experience performing complex queries against database systems to assist in requirements or defect analysis
Experience performing design activities such documenting data mappings and design approach
Experience as an IT Business Analyst in a logistics company
Working knowledge of relational database concepts
Project Management skills, coordinating projects from idea to closure
ITIL, Lean or Six Sigma Certification preferred
PROFESSIONAL SKILLS:
Excellent analytical and organizational skills
Excellent understanding of business objectives and goals
Excellent interpersonal/communication and presentation skills
Ability to work independently with limited supervision
Ability to express complex technical concepts effectively, both verbally and in writing
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
