What are the responsibilities and job description for the Product Operations Manager position at Brisk Teaching?
ABOUT US :
At Brisk Teaching, we aim to lighten the workload for teachers with AI powered tools that take care of administrative tasks so that teachers can spend more time doing what they love - teaching. Brisk is an AI-powered Chrome extension that simplifies teaching by integrating seamlessly with tools teachers already use like Google Classroom, Docs, Slides, YouTube, and articles. In seconds, teachers can create instructional materials, provide feedback, and evaluate student work - right from where they're already working.
We are a diverse group of technologists, educators, and parents, all united by a passion to improve the lives of educators. With over a decade of collective teaching experience and roles at leading education technology companies like the Chan Zuckerberg Initiative, Seesaw Learning, PBS Kids, NoRedInk, Panorama Education, GoGuardian, and Edulastic, we deeply understand what educators need.
THE OPPORTUNITY :
As a Product Operations Manager, you will be the connective tissue between our product and user-facing teams. In this role, you will turn user feedback into actionable insights and operationalize various aspects of the product development cycle - ranging from running betas and launching new features to managing product quality initiatives. You will partner closely with product leadership to shape, support and execute on product goals.
YOU WILL :
- Feedback Loops : Maintain strong feedback loops between product facing teams and users, working with user-facing teams to collect product feedback, and telling data-driven stories (you'll use SQL) to communicate product-related challenges to be considered by product and engineering in future development. Uplevel product team understanding of how the product is being used in the real world..
- Launches : Plan, coordinate, measure, and drive discipline around the processes for betas and launches, in partnership with go-to-market teams.
- Marketing, sales, and customer success enablement : Ensure that customer-facing teams have the necessary resources and tools to support users.
- Product expertise : Be a product expert, and maintain a central source of truth for information about your team's products.
- Operational Projects : Identify and manage special projects throughout the year based on team needs.
YOU HAVE :
WHAT WE OFFER :
