Director of Wellness

JOB SUMMARY :

The Director of Wellness uses their specialized knowledge to insure the Resident’s care and management needs are being adequately and correctly met and assists the Executive Director, and the Director of Case Management as an additional liaison between Residents, the Residents Legal Representatives, their families, administrative staff, and community-based service providers. Responsibilities include the direct supervision of the Wellness and Reflections Unit; motivation, supervision and in-service training / education of the Resident Service Aides.

The Director of Wellness will assure compliance with company policy and the State Health Department’s regulatory requirements for the admission and discharge procedure as well as appropriate documentation requirements. Additional responsibilities include : in-service education on health / wellness related topics and on the spot training to address identified performance concerns and / or improvements.

As a member of a multi-disciplinary team the Director of Wellness facilitates development of the Resident’s individual plan of care under the direct supervision through collaboration with the Resident, the Resident’s family or Representative, the Resident’s primary care physician, the property Management Team, and any appropriate third-party providers. The Director of Wellness provides primary Resident supervision and acts as support to Residents, oversees admissions and discharges processes; provides orientation, social / emotional support, arranging for needed services; provides off-site visits and evaluations to residents in hospital and rehabilitation centers, and maintains Wellness / Reflections nursing notes as per company policy.

DUTIES AND KEY RESPONSIBILITIES :

1. Administrative Services :

a. Responsible for overall supervision of the Resident Services Department.

i. The Director of Wellness will cross cover responsibility for the overall supervision of Wellness and Reflections

b. Must be familiar with and able to implement emergency procedures as outlined in the Emergency and Disaster Plan.

c. Responsible for the 24-hour, 7 days a week operation of the Wellness / Reflections Unit :

i. Monitor proper scheduling and assignment of staff for Reflections Program in accordance with company policy and State Health Department regulations

ii. Work collaboratively with RSC to ensure adequate coverage as needed in Wellness and Reflections

d. Maintains on-going infection control surveillance, OSHA standards, universal precautions and basic sanitation and safety in Wellness Office and the Reflections Unit inclusive of the Resident’s apartments

e. Assures the accuracy of Resident records and documentation in adherence with company policies as well as regulations of the State Department of Health

f. Assures the medication management system adheres to State and local Department of Health laws and regulations and company policies, as well as Memory Care requirements :

i. Assures thorough reviews of Medication Administration Records to include “chart to cart” audits, review of pre-MARs and final MARs.

ii. Addresses all findings as a result of the review and develops appropriate training strategies to address such findings

g. Follows the company policies and procedures related to incident reporting and notifications as well as State Department of Health Regulations

i. Maintains incident report records

ii. Informs Executive Director of all incidents

h. Maintain active community and professional relationships to support positive promotion of the company.

i. Develop contacts with community agencies serving senior citizens and clergy and refers residents where / when appropriate.

ii. Maintain a liaison with facility and the community nursing homes, hospitals and assisted living facilities.

i. Conducts, at the beginning of every shift, an observational walk-through of the entire Reflections Unit to insure no issue or concern needing immediate attention

j. Conducts daily observational walk-through of the Main Dining Room / Reflections Dining Room to assure Residents are appropriately groomed and dressed

k. Conducts supervised weekly scheduled checks of Reflections Resident’s apartments

l. Performs other duties as assigned by the Executive Director.

m. Monitor and maintain documentation on the Emergency Response System to ensure compliance, reporting findings to the ED as required

2. Resident Supervision :

a. Acts as Resident advocate and assists Administrative staff in their continued service to the Resident

i. Visits with each Resident to evaluate their concerns

ii. Refers all Resident complaints and / or concerns to the Executive Director for immediate investigation and resolution

b. Provides oversight to the admission process of the Resident to include :

i. Appropriateness and accuracy of the Resident’s physician evaluation for sign off on same

• ii. Conducts (or delegates as appropriate) Initial Evaluation of Resident prior to admission into the community and follow-up evaluation as per company policy and State Department of Health regulations;
• NJ only - If not licensed as an RN forwards Initial Evaluation to designated Registered Professional Nurse;
• iii. When indicated, assures completion of Behavioral Health evaluation as per company policy and State Department of Health regulation;
• iv. Provide initial and ongoing orientation to facility for new Residents;

v. Acclimate Resident and introduces them to other Residents.

vi. Encourage Residents to participate in social activities and insure that Wellness and Reflections front line staff is doing so also.

d. Conduct as per company policy and State Department of Health requirements functional evaluations to identify Residents status and / or change in status and to determine the type and level of assistance needed :

i. Develop and update each Resident’s service plan(s), evaluation, and other pertinent evaluations at specified intervals and when a change in Residents’ status warrants.

vi. Supervise Wellness and Reflections Unit staff to ensure that Residents receive appropriate care and activity program.

vii. Ensure monthly support groups are conducted for families in the Reflections programs

e. Coordinate care with the Department Heads, Resident’s physician, and other third-party providers :

i. Collaborate with the Director of Case Management to assist residents with referrals to pertinent agencies when needed; i.e., Long Term Care insurance forms, nursing homes, social services agencies, Able Ride, etc.

ii. Assist with hospital, skilled nursing facility, rehab centers, et al, with transfers and discharges and liaises external staff and discharge planner to determine suitability of Resident to return to facility :

iii. Act as a liaison with Resident’s personal physician and other healthcare providers.

iv. Refer Resident service problems to the appropriate Department Managers and Director of Case Management and Administration as necessary.

f. Develop and keep accurate Resident records in compliance with company policy and regulatory rule :

ii. Enter Wellness and Reflections Notes to include necessary social, recreational, physical, emotional, mental / behavioral health findings, needed and ordered interventions, and eventual outcomes

iii. Review visiting and outside physician and provider notes and implement any changes in prescribed management as ordered by physician,

i. Conduct skin observations on Residents, documenting findings to maintain compliance, and report findings for follow up.

3. Staff Education, Development, Supervision and Evaluation :

a. At the request of the ED :

i. Interview, recommend for hire and promotion, train, supervise, evaluate, discipline, and refer to ED for termination :

ii. Supervise care staff as well as providing care to Residents

iii. Conduct and / or schedule staff in-services to improve the quality of care by care staff to respond to both individual and global staff identified needs

iv. Maintain in-service schedules to meet State Department of Health requirements as well as company policy

v. Assure in-service training, competency observations

vi. Assure Medication Aides are in compliance with all State Department of Health training, documentation of delegated tasks, and ongoing in-services requirements

c. Conduct periodic health seminars for the Residents and / or Residents’ families in collaboration and coordination with the Lifestyle Director.

d. Monitor and document scans of Electronic Health Records (EHR) and Emergency Response System to identify concerns, address findings, assure compliance and report findings to ED for follow up as needed

e. Oversight of the staff audit process

i. Conduct and monitor staff completion of audits including but not limited to : ERS, Controlled Substances, Medication Administration Records, Medication Carts, Resident medical files and Resident care

ii. Report findings of the audits to the ED

iii. Assist ED with plans of corrections based on findings; follow ups as required to ensure staff and findings are in compliance

f. Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary.

g. Adhere to and uphold company policies and procedures.

4. All other tasks as assigned by supervisor.

QUALIFICATIONS :

WORKING CONDITIONS & PHYSICAL REQUIREMENTS :

WORKING CONDITIONS :

I have read and understand this position description thoroughly and will assume the responsibilities as indicated. I further understand that I may not refuse to do a job or task that is required to meet the standards of quality Resident care.

I can perform these duties and responsibilities without accommodation : q Yes q No

I will need the following accommodation to perform these tasks :

Team Member’s Signature Date